Make action at the right time with customer tracking software

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Customer tracking software which keeps an eye on your customers

Want to know what your customers are doing and saying online? Want to track all their requests with one tool?

LiveAgent customer tracking software is the tool for you! Improve your customer satisfaction and your sales starting today.

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14 or 30 days free trial No Credit Card required

Track, streamline, learn from insights, and profit with customer tracking software

More insights, more sales

Track all your customer’s movements with a single customer tracking tool.

See which site referred them to you, how long they’ve been browsing your site, which products they’re interested in, what time zone they’re in, or what country they’re from.

Learn more about customer tracking

Cover every touchpoint

We offer an omnichannel customer tracking software that connects with Twitter, Instagram, Facebook, WhatsApp and Viber.

It can also be integrated with an unlimited number of email addresses and phone numbers, as well as live chat and a customer portal to ensure all queries are accounted for and under one roof.

Join the conversation

Our customer tracking software enables you to track unique keywords on Twitter.

Answer customer questions or concerns with ease even if you’re not explicitly/tagged mentioned in Tweets.

Start your FREE trial today Free 30-day trial No credit card required

Know everything there is to know

Provide better service for your customers by recording all customer insights into your built-in CRM.

Create custom fields to record any information that is relevant to your business and enjoy higher customer satisfaction rates.

Save time with one click answers

Take advantage of advanced customer tracking software features like predefined answers and canned responses and provide answers to frequently asked questions in a matter of seconds.

Time is money, save it

Connect our customer tracking software with over 130 integrations to make your workflow more efficient.

Skyrocket your performance

Find out just how long it takes you to answer customer queries, which communication channels are most used, and which are the most effective in converting customers.

Learn from agent ratings and improve your customer service with customer tracking software today.

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Segment and improve sales

Customer tracking software helps segment customers into groups according to their interests and backgrounds.

Take advantage of this feature and improve marketing messages, customer satisfaction, retention, and revenue.

Empower your customer base

With the help of customer tracking software, you can build a customer portal through which your customers can track the progress of their ticket resolution.

Learn more about customer portal

Our clients say it best

Tired of switching between phones, chats, emails, and other communication tools?

You won’t have to! LiveAgent is a unique piece of software integrating multiple communication channels under one roof with affordable and transparent pricing.

Don’t pay additional fees for multiple customer tracking tools. LiveAgent is all you need.

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3,000+ Trustpilot | GetApp | G2 crowd reviews

LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.
Peter Komornik, CEO

More than just customer tracking software

Satisfied customers? Priceless

Did you notice that our customer tracking software is the cheapest and simultaneously most advanced option on the market?

That’s right. Check out all that we have to offer on our pricing page.

30 Day Trial

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