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Moving from Pure Chat to LiveAgent?

Support your help desk in multiple ways with LiveAgent, a multichannel customer service software. Our customer support solution is fully featured. There are a variety of integrations and 24/7 customer service available. Switch to LiveAgent today and see the benefits for yourself.

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Pure Chat vs LiveAgent comparison

Feature	LiveAgent	Pure Chat
Ticketing	✅Yes	❌No
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	❌No
Self-Service	✅Yes	❌No
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	❌No
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	❌No
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	❌No
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Transfer your data today

Get access to a solution that can do more than chat. Our ticketing system supports email, the fastest live chat widget on the market, call center, social media, and customer portal with knowledge base. Give it a try today and see how you can benefit from one of the best help desk software in the market.

Want to handle it yourself?

We are currently working on a Pure Chat migration plugin for LiveAgent. Stay tuned for more information.

What kind of data can I migrate from Pure Chat?

People

Migrate agents, admins, end users and customers with ease.

Tickets

Migrate tickets, attachments, user fields, and ticket fields to our helpdesk ticketing software.

Ready to migrate from Pure Chat to LiveAgent?

Have a look at some perks you get when you make a switch to LiveAgent

Outstanding customer service

24/7 support from our agents. We’re there whenever you need us.

Ultimate help desk solution

Useful tools, more than 175 features and over 40 integrations. Our service desk software has everything you need.

Choose your language

Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.

Use LiveAgent for...

LiveAgent helpdesk software adapts to your company size and industry. We’ve been helping organizations of all sizes and types. Check what is their experience with using our solution.

30 Day Trial

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Migrating from other live chat software?

Migrate your data from any of the below-listed live chat solution providers for free. Make the switch today. We’ve got you covered.

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