Switch to LiveAgent with our free trial and transfer your data today. Our developers are currently working on a migration plugin, so stay tuned for more information. Begin your LiveAgent journey today and discover what our help desk solution can do for your business.
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Features | Liveagent
Try the best customer support alternative for free! No credit card required.
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HappyFox
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Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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HappyFox offers ticketing.
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Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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HappyFox offers Live Chat.
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Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center
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HappyFox doesn't offer Call Center.
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Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service.
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HappyFox offers Self-Service.
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Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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HappyFox doesn't offer a Facebook integration.
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Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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HappyFox offers a Twitter integration in plan with pricing on request.
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Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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HappyFox doesn't offer an Instagram integration.
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Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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HappyFox doesn't offer a Viber integration.
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WhatsApp
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
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LiveAgent offers a WhatsApp integration.
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HappyFox offers a WhatsApp integration.
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Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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HappyFox offers knowledge base in plan with pricing on request.
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Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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HappyFox offers customer forum in plan with pricing on request.
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Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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HappyFox offers automation and rules in plan for $149/agent/month.
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API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions.
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HappyFox offers API functions.
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Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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HappyFox doesn't offer IVR features.
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Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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HappyFox doesn't offer video calls.
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Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
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HappyFox offers unlimited history in plan for $149/agent/month.
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Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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HappyFox offers unlimited websites.
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Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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HappyFox offers unlimited chat buttons.
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Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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HappyFox doesn't offer unlimited tickets/mails.
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Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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HappyFox doesn't offer unlimited call recording.
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Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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HappyFox offers unlimited 24/7 support.
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Migrate to a state of the art ticketing system that can handle every important customer channel. Get access to email, live chat, call center, social media, and customer portal software for a fair price. Everything is fully supported by a variety of features, and integrations. We also offer 24/7 customer support for all of our clients.
Easily migrate agents, admins, end users and customers.
Migrate all your department and ticket tags.
Below we’ve outlined the key perks our customers enjoy once they migrate their data from HappyFox to LiveAgent.
Our agents are ready to assist you with any of your problems 24/7.
Our software offers over 179 help desk features, complemented by over 40 integrations.
LiveAgent offers a forever free plan, as well as three other plans for bargain price.
LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Most Popular
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Migrate your data from any of the below-listed help desk solution providers for free. Make the switch today. We’ve got you covered.
To migrate from HappyFox to LiveAgent, you will need to do a manual migration.
Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from HappyFox to LiveAgent.
Moving from Smartsupp to LiveAgent?
LiveAgent offers a customer support solution with features, integrations and 24/7 support for a great price. Migrate from Smartsupp and get a 7 or 30-day free trial with no credit card required. Choose a LiveAgent subdomain with a company or team name and sign up for free using a company email.
Migrating from HelpCrunch to LiveAgent?
Migrate from HelpCrunch to LiveAgent and access a help desk solution with fully-featured call center capabilities for a fair price. LiveAgent call center offers Interactive voice response, video calls, unlimited call recordings and much more. Start a free trial for 7 or 30 days with no credit card required and use your company email to get a 30-day trial for free.
Moving from Extend to LiveAgent?
LiveAgent is a multi-channel customer support software that offers a 14-day free trial with no setup fee and 24/7 customer service. Users can migrate their data from Extend and start a trial using a free email for 7 days or a company email for 30 days with no credit card required. Users can choose a name for their LiveAgent subdomain and sign up for a free account by accepting T&C and Privacy Policy.
Moving from Chaport to LiveAgent?
LiveAgent is a help desk solution that connects multiple channels in one interface. Migrate from Chaport to LiveAgent and start gaining business benefits.
Looking to move from LiveChat to LiveAgent?
LiveAgent offers a free assisted migration from LiveChat and will transfer all data safely. A 7 or 30 day free trial is available with no credit card required. Users can choose a name for their LiveAgent subdomain and receive product updates and promotional offers.
LiveAgent is a help desk software that offers core tools, live chat, social media, knowledge base, and more. If you are migrating from FrontApp, LiveAgent provides a unified inbox to improve your workflow and customer support. You can start a free trial for 7 or 30 days with no setup fee and no credit card required. Choose LiveAgent and connect your email account to see the benefits.
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