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  • ✓ Customer service 24/7    
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Moving data over from HappyFox?

Switch to LiveAgent with our free trial and transfer your data today. Our developers are currently working on a migration plugin, so stay tuned for more information. Begin your LiveAgent journey today and discover what our help desk solution can do for your business.

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HappyFox vs LiveAgent comparison

Features Liveagent HappyFox
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing in Ticket plan for $15/agent/month.
HappyFox offers ticketing in plan with pricing on request.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
HappyFox offers Live Chat in plan for $29/agent/month.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center
HappyFox doesn't offer Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service in Ticket plan for $15/agent/month.
HappyFox offers Self-Service in plan with pricing on request.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration.
HappyFox doesn't offer a Facebook integration.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
HappyFox offers a Twitter integration in plan with pricing on request.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration.
HappyFox doesn't offer an Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
HappyFox doesn't offer a Viber integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
HappyFox offers knowledge base in plan with pricing on request.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum in Ticket plan for $15/agent/month.
HappyFox offers customer forum in plan with pricing on request.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
HappyFox offers automation and rules in plan for $149/agent/month.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions in Ticket plan for $15/agent/month.
HappyFox offers API functions in plan for $29/agent/month.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
HappyFox doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
HappyFox doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
HappyFox offers unlimited history in plan for $149/agent/month.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
HappyFox offers unlimited websites in plan for $29/agent/month.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
HappyFox offers unlimited chat buttons in plan for $299/agent/month.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails.
HappyFox doesn't offer unlimited tickets/mails.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
HappyFox doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.
HappyFox offers unlimited 24/7 support in plan for $149/agent/month.
Data migration from one solution to another

Migrate your data today

Migrate to a state of the art ticketing system that can handle every important customer channel. Get access to email, live chat, call center, social media, and customer portal software for a fair price. Everything is fully supported by a variety of features, and integrations. We also offer 24/7 customer support for all of our clients. 

Request a built-in plugin migration

If you’d like to migrate your HappyFox data into LiveAgent yourself, contact us via live chat or email. Our developers are diligently working on creating migration plugins for a multitude of help-desk solutions. HappyFox isn’t on the list yet, but if you’d like it to be, simply let us know!

Migrate data to LiveAgent on your own

Types of data you can migrate from HappyFox

Types of data you can migrate from HappyFox

People

Easily migrate agents, admins, end users and customers.

People

Tags

Migrate all your department and ticket tags.

Tags

Tickets

Migrate tickets, attachments, user fields, and ticket fields.

Ready to move your data over?

Below we’ve outlined the key perks our customers enjoy once they migrate their data from HappyFox to LiveAgent.

Customer providing review for service on mobile phone

Stellar customer service

Our agents are ready to assist you with any of your problems 24/7.

Ultimate omni-channel help desk software experience

Fully featured help desk solution

Our software offers over 179 help desk features, complemented by over 40 integrations.

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Significant savings and ROI

LiveAgent offers a forever free plan, as well as three other plans for bargain price.

Multilingual support in LiveAgent

Multiple supported languages

LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.

Migrate your data from HappyFox today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.

14 Day Trial
No Credit Card required
and many more
$15 month

Ticket

  • Unlimited ticket history
  • Unlimited email addresses
  • Advanced reporting
  • Customer portal + forum
$29 month

Ticket+chat

  • Everything in Ticket, plus:
  • Unlimited chat buttons
  • Feedback management
  • Real time visitors monitor
$0 month

Free

  • 7 days ticket history
  • 1 chat button
  • 1 phone number
  • 1 email address

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required

FAQ

How can you migrate from HappyFox to LiveAgent?

To migrate from HappyFox to LiveAgent, you will need to do a manual migration.

What data can you migrate from HappyFox to LiveAgent?

Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from HappyFox to LiveAgent.

Related Resources to HappyFox migration

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