Moving from Verloop to LiveAgent?

Considering a migration from Verloop? Let LiveAgent help you provide amazing support. Our fully featured solution can help you deal with issues across important customer channels. It’s fully features, it provides a large number of integrations, and it’s supported by us.

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Verloop vs LiveAgent comparison

Features	Liveagent Try the best customer support alternative for free! No credit card required.	Verloop
Ticketing Contains a management tool that processes and catalogs customer service requests.	LiveAgent offers ticketing.	Verloop offers ticketing.
Live Chat A real-time chat widget that you can place on any website.	LiveAgent offers Live Chat.	Verloop offers Live Chat.
Call Center A call center that can be used to make and receive calls using automatic call distribution.	LiveAgent offers Call Center.	Verloop doesn't offer Call Center.
Self-Service A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.	LiveAgent offers Self-Service portal.	Verloop offers self-service portal.
Facebook A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.	LiveAgent offers a Facebook integration.	Verloop offers a Facebook integration.
Twitter A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.	LiveAgent offers a Twitter integration.	Verloop offers a Twitter integration.
Instagram An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.	LiveAgent offers a Instagram integration.	Verloop offers a Instagram integration.
Viber A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.	LiveAgent offers a Viber integration.	Verloop doesn't offer a Viber integration.
WhatsApp WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.	LiveAgent offers a WhatsApp integration.	Verloop offers a WhatsApp integration.
Knowledge Base A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.	LiveAgent offers knowledge base.	Verloop offers knowledge base.
Customer Forum An online discussion board for your customers that's located directly within your knowledge base.	LiveAgent offers customer forum.	Verloop doesn't offer customer forum.
Automation and Rules Workflows that you can automate to eliminate repetitive tasks.	LiveAgent offers automation and rules.	Verloop offers automation and rules.
API A set of functions that allow different applications to work together.	LiveAgent offers API functions.	Verloop offers API functions.
Interactive Voice Response (IVR) A technology that allows incoming callers to navigate a phone system before talking to a human operator.	LiveAgent offers IVR features.	Verloop doesn't offer IVR features.
Video Calls A call that contains video, similar to Skype, Zoom, or Facetime calls.	LiveAgent offers video calls.	Verloop doesn't offer video calls.
Unlimited History Tickets don't expire or delete-- you can view them at any time.	LiveAgent offers unlimited history.	Verloop offers unlimited history.
Unlimited Websites You can use the software on an unlimited number of websites.	LiveAgent offers unlimited websites.	Verloop doesn't offer unlimited websites.
Unlimited Chat Buttons You can place an unlimited number of chat buttons on your websites.	LiveAgent offers unlimited chat buttons.	Verloop doesn't offer unlimited chat buttons.
Unlimited Tickets/Mails You can receive an unlimited number of emails and tickets.	LiveAgent offers unlimited tickets/mails.	Verloop offers unlimited tickets/mails.
Unlimited Call Recording Record every call that’s made or received and playback the recording at any time.	LiveAgent offers unlimited call recording.	Verloop doesn't offer unlimited call recording.
Unlimited 24/7 Support Customer support is offered 24/7 without limiting the number of queries you can submit.	LiveAgent offers unlimited 24/7 support.	Verloop doesn't offer unlimited 24/7 support.

Transfer your data today

Make sure to start our free trial to try everything you need and start your data transfer today. Our system can help you with emails, live chats, calls, social media or help you build your customer portal with useful articles.

Would you like to migrate on your own?

LiveAgent offers migration plugins for help desk softwares and we are currently working on a Verloop migration plugin. Stay tuned for more information.

What kind of data can I migrate from Verloop?

People

Migrate agents, admins, end users and customers with ease.

Tickets

Migrate tickets, attachments, user fields, and ticket fields.

Ready to migrate from Verloop to LiveAgent?

Have a look at some perks you get when you make a switch to LiveAgent

Outstanding customer service

24/7 support from our agents. We’re there whenever you need us.

Ultimate help desk solution

Useful tools, more than 175 features and over 40 integrations. We have everything you need.

Choose your language

Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.

Migrate your data from Verloop today

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