How aCommerce centralized customer support operations with LiveAgent
Discover how aCommerce, a leading Southeast Asian e‑commerce enabler, centralized customer support and deployed LiveAgent for 100 users in one week.
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Join thousands of our satisfied customers using LiveAgent. Create better customer experience thanks to the omnichannel solution.
96.5% customer satisfaction rate
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+75% improvement in average email response time (from 24h to 6h)
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28% increase in first-contact resolution rate
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~20% increase in team productivity
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80% increase in engagement across international regions
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5 min average reduced response time
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1-2 hours average response time for customer queries
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2 hours quick setup time
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47% increase in support effectiveness
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25% increase in customer satisfaction
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Satur - 100 Years of Unforgettable Travel with LiveAgent
Discover how Satur, a leading travel agency with 100 years of experience, uses LiveAgent to manage customer communication, internal coordination, and knowledge sharing across 43 branches and 150 team ...
How ZSE (E.ON) enhanced customer service with LiveAgent
ZSE, part of E.ON, enhances customer service with LiveAgent, ensuring fast, efficient responses and boosting satisfaction.
How ZlavaDna improved customer support with LiveAgent
Discover how ZlavaDna, a leading deal-of-the-day website in Central Europe, improved customer support with LiveAgent, managing 9,000+ queries monthly and boosting customer satisfaction by 25%.
It was difficult to remember what I had discussed with whom and when, and especially not to forget everything that needed to be done. If you process a large number of emails daily, the LiveAgent ticketing system is a great tool for handling it.
Ľubomír Laššák
CEO of VERVASI®
How WebSupport increased support effectiveness by 47% with LiveAgent
Discover how WebSupport, Slovakia's largest hosting provider, enhanced customer support by integrating LiveAgent. Achieving a 47% increase in effectiveness, LiveAgent unifies communication channels, s...
How VERVASI® streamlined email management with LiveAgent
Discover how VERVASI® streamlined email management and boosted team efficiency using LiveAgent's powerful ticketing system.
How SolidTrust Pay enhanced customer support with LiveAgent
Discover how SolidTrust Pay's integration with LiveAgent enhances global payment solutions with modern features like chat, tickets, and a comprehensive knowledge base. Enjoy 24/7 support and superior ...
How Slido enhanced event support with LiveAgent
Discover how Slido, the web app for live Q&A and polls, uses LiveAgent to provide seamless customer support during dynamic events and meetings.
How Refresher boosted team efficiency with LiveAgent
Learn how Refresher, one of Slovakia's most-visited lifestyle and technology websites, transformed their communication and boosted revenue by reducing support staff from 14 to 5 agents with LiveAgent.
How Ready2Order Achieved 90% Customer Satisfaction with LiveAgent
Discover how Ready2Order, an Austrian cloud POS system provider, achieved 90% customer satisfaction by implementing LiveAgent's help desk software for their support team.
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