Unlike rigid AI solutions, LiveAgent gives you complete control. Customize automation rules, workflows, and AI behavior to match your exact business needs—not the other way around.
Move beyond simple automation. LiveAgent’s AI Suite integrates agentic workflows and real-time cognitive tools to resolve tickets, refine communication, and scale your global presence—all from a single, unified inbox.
You don’t need a data scientist to launch world-class AI. Activate these core capabilities in minutes and watch your team’s productivity soar.
Take your customer support to the next level with LiveAgent AI-powered chatbot — a smart assistant built right into your helpdesk that delivers instant, accurate answers and seamless interactions around the clock.
Let AI polish your rough drafts into professional, customer-ready messages in one click. Refine tone, extend details, or simplify language to perfect every customer interaction.
Handle 3x more tickets without the burnout. Use AI Answer Composer to generate perfect responses based on your ticket history and context in one click.
Reach customers wherever they are with an omnichannel help desk and built-in call center.
Deploy specialized AI capabilities that analyze sentiment, predict escalations, and generate leads. No technical expertise required on your end - just results from day one.
Delivers self-service solutions for customers or internal staff using natural-language models.
Analyses user sentiment and identifies recurring issues or opportunities.
Acts as a proactive agent that suggests next steps or upsells during chat interactions.
Provides real-time translation that lets your agents communicate seamlessly with customers worldwide.
Predicts satisfaction trends or churn risk across channels, giving you early warning signals when customers are at risk.
Proactively gathers leads and sends notifications to your email.
Predicts which tickets may require escalation to human agents, improving prioritization.
Simple. Scalable. Human.
Tell us your requirements, and our team delivers a fully configured, ready-to-use solution tailored precisely to your support operation. No technical expertise required on your end—just results from day one.
96.5% customer satisfaction rate
+75% improvement in average email response time (from 24h to 6h)
28% increase in first-contact resolution rate
~20% increase in team productivity
80% increase in engagement across international regions
5 min average reduced response time
1-2 hours average response time for customer queries
2 hours quick setup time
47% increase in support effectiveness
25% increase in customer satisfaction
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"It's a pleasure to have a great portal that improves our customer service. "
"It's a pleasure to have a great portal that improves our customer service. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"We've been using LiveAgent since 2013. We can't imagine working without it. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"It's a pleasure to have a great portal that improves our customer service. "
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
Join our community of happy clients and provide excellent customer support with LiveAgent.
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