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The secret weapon used by your competitors

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Trusted by 30,000+ companies

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Stand right by your customers at all times

Strengthen customer relationships and increase conversions with superior service across all channels. 

LiveAgent streamlines multiple customer service channels into one piece of software

Monitor behavior and engage when the time's right

Support your website visitors with personalized chat invitations based on CRM insights, behavioral tracking, and message sneak peeks.

Customize each chat button and widget with ease and deploy on multiple websites in seconds. Learn more

Amp up efficiency with automations

Automate mundane tasks, take advantage of mass actions, set up gamification, utilize canned responses, and automatically route tickets to the right departments or agents.

Social media notifications driving you nuts?

Take control with LiveAgent. Answer every Instagram, Twitter, Facebook, Messenger, and Viber message directly from your LiveAgent dashboard.

Not enough? Set up keyword monitoring to provide support even when you’re not explicitly tagged or mentioned in a post.

Social customer service templates

Put a stop to bad customer service

Keep an eye on your team’s performance. Adjust agent shifts according to ticket volumes and peak hours, monitor who’s chatting with who, see what they’re saying, and learn from agent ratings.

Inbound and Outbound Call Center Software

A cloud call center for smarter sales

Centralize phone calls from your website or landline and route calls to the most appropriate agents thanks to ACD and custom IVR messages.

Not enough? Delight your customers with the “no hold” automatic callback option and integrated video chats.

Offer 24/7 support without the shifts

Build multiple knowledge bases complete with community forums, how-to-articles, FAQs, and feedback and suggestion boxes.

Match each knowledge base with your business aesthetic through custom CSS or our intuitive WYSIWYG editor.


Seamless support on every channel

Chat, call, and respond to emails and social media messages from one centralized dashboard.

Access all tools and integrations with ease to provide unforgettably superior customer experiences.

Other features you'll love

Download our iOS and Android apps to resolve tickets on the go.

Enjoy free internal chats and calls within your LiveAgent dashboard.

Make customer support fun with LiveAget’s gamification features.

Set up unique business hours for each of your business websites.

Write private ticket notes as reminders for yourself or for other agents.

Create custom CRM fields to store all the important info about your customers.

Built for remote collaboration and efficiency.

Made by customer service reps for customer service reps.

No bs. No headaches. Only valuable help desk features.

Keep your business running smoothly with LiveAgent.
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Our customers say it best

Roman Bosch

Roman Bosch


It’s a pleasure to have a great portal that improves our customer service.

christine preusler

Christine Preusler


LiveAgent empowers our agents to provide better, faster, and more accurate support.

Karl Dieterich

Karl Dieterich


LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.

Hendrik Henze

Hendrik Henze

HEWO Internetmarketing

We have been using LiveAgent since August and we are really satisfied with it.

Razvan Sava

Razvan Sava

Webmaster Deals

Since we are using LiveAgent our response time increased by 60%.

Taras Baca

Taras Baca


Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.

user testimonials

Andrej Ftomin


I have to say, I have never experienced such a professional customer approach.

Matt Janaway

Matt Janaway

The Workplace Depot

We find LiveAgent to be the best live chat solution by far.

Viviane Carter

Viviane Carter

CSI Products

We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.

Christian Lange

Christian Lange


With LiveAgent we’re able to give our customers support wherever they are.

Jens Malmqvist

Jens Malmqvist


I can recommend LiveAgent to anyone interested in making their customer service better and more effective.

user testimonials

Catana Alexandru


I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.


Jan Wienk

All British Casino

With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.

Allan Bjerkan

Allan Bjerkan

Norske Automaten

LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!

Sissy Böttcher

Sissy Böttcher

Study Portals

We like it because it is easy to use and offers great functionality, such as useful reporting features.

Peter Koning

Peter Koning


We love LiveAgent - it makes supporting our customers easy.

user testimonials

Aranzazu F


We like to offer our customers the best support experience. That’s why we chose LiveAgent.

Rick Nuske

Rick Nuske


From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.

Vojtech Kelecsenyi

Vojtech Kelecsenyi


LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.

Rafael Kobalyan

Rafael Kobalyan


Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.

Martin Drugaj

Martin Drugaj


We’ve been using LiveAgent since 2013. We can't imagine working without it.

Ivan Golubović

Ivan Golubović


It's a cost-effective solution that can help you with a large amount of support requests via different channels.

user testimonials

Rustem Gimaev

Antalya Consulting Language Center

Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.

Randy Bryan

Randy Bryan


LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...

Timothy G. Keys

Timothy G. Keys

Marietta Corporation

I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.

user testimonials

Mihaela Teodorescu


The support team always responded promptly with quick to implement solutions.

Hilda Andrejkovičová

Hilda Andrejkovičová


It helps us categorize the nature of the tickets and statistically track what our clients need most.

user testimonials

Alexandra Danišová


We see LiveAgent as a great tool for communicating with customers.

user testimonials

Samuel Smahel


LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.

David Chandler

David Chandler


Simply put - LiveAgent beats everything out there at this, or even higher, price-points.

You will be in good hands!​

Do you know what Huawei, BMW, Yamaha, and O2 have in common? You guessed it…LiveAgent!

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✓ No credit card required    

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