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Help desk software that'll win your customers over

Profit from higher agent productivity levels and customer retention or (conversion) with our omnichannel help desk software. The price to value ratio is unmatched. With over 180 help desk features and over 40 integrations, our software is the perfect solution for businesses of all sizes and industries.

Streamline all communication channels and manage them from a single shared company inbox. Enjoy social media integrations, unlimited ticket browsing history, call recordings, hybrid ticket streams, and other productivity tools.

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All support channels under one roof

Discover 130+ ticketing features and 200+ integrations with the tools you love.

It’s Time To Declutter Your Toolbox

Why use multiple expensive tools for chatting, emailing, knowledge management, and calling when you can use just one?

01 Ticketing

Struggling to keep up with customer requests? Swap your webmail for multichannel help desk software to accomplish more.

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Replaces

02 Live Chat

High expectations? Our versatile live chat software can meet them. Capture leads, monitor visitor behavior, and provide proactive service with a single tool.

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Replaces

03 Call center

Discover how LiveAgent’s blended VoIP call center and built-in CRM can help you provide personalized and context-rich support.

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Replaces

04 Social media

Tired of monitoring multiple accounts and devices? Start managing all Instagram, Twitter, and Facebook tickets from one inbox.

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Integrates

05 Knowledge base

Want more out of your knowledge base? Apart from a fully customizable and SEO-optimized knowledge base, LiveAgent offers 140+ help desk features.

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Replaces

06 Customer portal

Empower your customers with our advanced self-help and community channels. Discover endless possibilities starting today.

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Replaces

Start using LiveAgent now!

Try all that we have to offer with a free 14-day trial.

Get Started | 14 days free Schedule a Demo

✓ No setup fee
✓ Customer service 24/7
✓ No credit card required
✓ Cancel any time

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Social media helpdesk alternatives

Social media driving you nuts? Our thorough comparison will help you find a solution with the most integrations for a great price.

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Live chat alternatives

Looking for the most feature rich live chat widget? Review our comparison that’s based on functionality and user ratings from Capterra.

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Self-service alternatives

Find out which solution will help you decrease ticket loads while increasing customer satisfaction and sales.

Testimonials

Discover why our customers love working with LiveAgent

It’s a pleasure to have a great portal that improves our customer service.
Roman Bosch , Partly
LiveAgent empowers our agents to provide better, faster, and more accurate support.
Christine Preusler , HostingAdvice
LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
Karl Dieterich , Covomo
We have been using LiveAgent since August and we are really satisfied with it.
Hendrik Henze , HEWO Internetmarketing
Since we are using LiveAgent our response time increased by 60%.
Razvan Sava , Webmaster Deals
Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
Taras Baca , XperienceHR
I have to say, I have never experienced such a professional customer approach.
Andrej Ftomin , TAZAR Group
We find LiveAgent to be the best live chat solution by far.
Matt Janaway , The Workplace Depot
We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
Viviane Carter , CSI Products
With LiveAgent we’re able to give our customers support wherever they are.
Christian Lange , Lucky-Bike
I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
Jens Malmqvist , Projure
I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
Catana Alexandru , Websignal
With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
Jan Wienk , All British Casino
LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
Allan Bjerkan , Norske Automaten
We like it because it is easy to use and offers great functionality, such as useful reporting features.
Sissy Böttcher , Study Portals
We love LiveAgent - it makes supporting our customers easy.
Peter Koning , TypoAssassin
We like to offer our customers the best support experience. That’s why we chose LiveAgent.
Aranzazu F , Factorchic
From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
Rick Nuske , MyFutureBusiness
LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Vojtech Kelecsenyi , 123-Nakup
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
Rafael Kobalyan , Betconstruct
We’ve been using LiveAgent since 2013. We can't imagine working without it.
Martin Drugaj , Atomer
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Ivan Golubović , AVMarket
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
Rustem Gimaev , Antalya Consulting Language Center
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Randy Bryan , tekRESCUE
I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
Timothy G. Keys , Marietta Corporation
The support team always responded promptly with quick to implement solutions.
Mihaela Teodorescu , eFortuna
It helps us categorize the nature of the tickets and statistically track what our clients need most.
Hilda Andrejkovičová , TrustPay
We see LiveAgent as a great tool for communicating with customers.
Alexandra Danišová , Nay
LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
Samuel Smahel , m:zone
Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
David Chandler , Volterman

Transparent and fair pricing

No contracts, no hidden fees–month-to-month billing only. Fully transparent pricing, billed only for real usage every month. Select the right plan and start providing the best customer support.

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What you will learn during the demo

How to achieve your business goals with LiveAgent – whether it’s improving customer satisfaction or generating more sales.
How LiveAgent works. We’ll give you a tour of the product so you can get an idea of how it is to work with our software.
Answers to any questions you may have about pricing, service, integrations, and features.

“Approach each customer with the idea of helping him or her to solve a problem or achieve a goal, not of selling a product or service.” – Brian Tracy

Andrej Saxon
Sales manager

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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