Say goodbye to slow, subpar software

Switch to LiveAgent & migrate your data from Zopim today.

  • ✓ No setup fee    
  • Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
Used by
Forbes logo
airbus logo
Nascar logo
LiveAgent migration animation
Migration background

Moving from Zopim to LiveAgent?

LiveAgent is a multi-channel customer service solution that can improve your service desk in a number of ways. We offer a full-featured customer support solution, a large number of integrations, and 24/7 customer support for all of our customers. Start your free trial today!

  • Capterra - Best Ease of Use badge 2023
  • Software Advice Best Customer Support 2023 badge
  • LiveAgent -SourceForge Summer 2023 Leader Award

Zopim vs LiveAgent comparison

Features Liveagent Zopim
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing.
Zopim offers ticketing.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat.
Zopim offers Live Chat.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
Zopim offers Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service.
Zopim offers Self-Service.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration.
Zopim offers a Facebook integration.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
Zopim offers a Twitter integration.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration.
Zopim offers an Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
Zopim offers a Viber integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base.
Zopim offers knowledge base.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
Zopim offers customer forum.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules.
Zopim offers automation and rules.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions.
Zopim offers API functions.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Zopim offers IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Zopim doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history.
Zopim offers unlimited history.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites.
Zopim offers unlimited websites.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons.
Zopim offers unlimited chat buttons.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails.
Zopim offers unlimited tickets/mails.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
Zopim offers unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support.
Zopim offers unlimited 24/7 support.
server - illustration

Get access to LiveAgent

With our ticketing system, you can take advantage of email, live chat, call center, customer portal, knowledge base, and social media channels, like Facebook, Instagram, and Twitter. Start your free trial today and try it out for yourself. 

Would you like to migrate on your own?

LiveAgent offers migration plugins for help desk softwares and we are currently working on a Zopim migration plugin. Stay tuned for more information. 

monitor plug in - illustration

What kind of data can I migrate from Zopim?

People

Migrate agents, admins, end users and customers with ease. 

Tickets

Migrate tickets, attachments, user fields, and ticket fields.

Tags

Migrate all your department and ticket tags.

Ready to migrate from Zopim to LiveAgent?

Have a look at some perks you get when you make a switch to LiveAgent

Outstanding customer service

24/7 support from our agents. We’re there whenever you need us.

Ultimate help desk solution

Useful tools, more than 179 features and over 40 integrations. We have everything you need. 

Choose your language

Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.

Migrate your data from Zopim today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers. 

1 Month Trial
No Credit Card required
and many more
$9 month

Small business

  • Unlimited ticket history
  • 3 email addresses
  • 3 contact forms
  • 1 API key
$29 month

Medium business

  • Everything in Small, plus
  • 10 email addresses
  • 3 live chat buttons
  • Departments management
$0 month

Free

  • 7 days ticket history
  • 1 email address
  • 1 chat button
  • 1 contact form

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required
G2 Crowd
Capterra
GetApp
Related Articles to Zopim migration
Looking to migrate your data from Customerly to a different solution? Have a look at LiveAgent and see the benefits. Start your free trial today.

Moving from Customerly to LiveAgent?

Users have praised LiveAgent for its ability to send emails, attach files, and organize email flow more efficiently than ZenDesk. It also has great support and works well on mobile platforms, making it a preferred choice for many businesses.

Want to migrate from LiveCall? We got you covered! contact LiveAgent support team and begin migrating your data today free of charge.

Want to migrate from LiveCall?

LiveAgent is a reliable option for improving customer relationships and communication. It offers various features and integrations for businesses.

Looking to migrate your data from Drift to a different solution? Have a look at LiveAgent and see the benefits. Start your free trial today.

Moving from Drift to LiveAgent?

LiveAgent is a highly-rated help desk software that supports multiple languages and offers various plans for different business sizes. It is trusted by companies like Huawei and BMW.

Our support agents will gladly help you migrate your data from Novocall safely and effortlessly. Join LiveAgent today and provide better support.

Moving from Novocall to LiveAgent?

LiveAgent is a trusted and highly-rated help desk software that offers a variety of features and integrations. It provides language adaptable widgets, multiple language support, and a 14-day free trial. With pricing plans starting from $9/month, it is an affordable solution for efficient customer service and communication.

Looking to migrate from Dashly to different software? Have a look at LiveAgent, compare and migrate your data today.

Moving from Dashly to LiveAgent?

LiveAgent is the top-rated help desk software in 2020, used by companies like Huawei and BMW. It offers various plans for businesses of all sizes, with features like unlimited ticket history and multiple communication channels. Start a 30-day free trial today.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Join top companies in providing better support with LiveAgent.

Migrate your data from CallHub to LiveAgent

LiveAgent is a highly-rated help desk software trusted by major companies. It offers over 175 features, language support, and a free trial.

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.

×
Schedule a one-on-one call and discover how LiveAgent can benefit your business.

We’re available on multiple dates

Schedule a demo