Switch to LiveAgent & migrate your data from Zopim today.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
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Moving from Zopim to LiveAgent?
LiveAgent is a multi-channel customer service solution that can improve your service desk in a number of ways. We offer a full-featured customer support solution, a large number of integrations, and 24/7 customer support for all of our customers. Start your free trial today!
Zopim vs LiveAgent comparison
| Features | Liveagent
Try the best customer support alternative for free! No credit card required.
|
Zopim
|
|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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Zopim offers ticketing.
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| Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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Zopim offers Live Chat.
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| Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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Zopim offers Call Center.
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| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service.
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Zopim offers Self-Service.
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| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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Zopim offers a Facebook integration.
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| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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Zopim offers a Twitter integration.
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| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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Zopim offers an Instagram integration.
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| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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Zopim offers a Viber integration.
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| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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Zopim offers knowledge base.
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| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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Zopim offers customer forum.
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| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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Zopim offers automation and rules.
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| API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions.
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Zopim offers API functions.
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| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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Zopim offers IVR features.
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| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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Zopim doesn't offer video calls.
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| Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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Zopim offers unlimited history.
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| Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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Zopim offers unlimited websites.
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| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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Zopim offers unlimited chat buttons.
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| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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Zopim offers unlimited tickets/mails.
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| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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Zopim offers unlimited call recording.
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| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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Zopim offers unlimited 24/7 support.
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Get access to LiveAgent
With our ticketing system, you can take advantage of email, live chat, call center, customer portal, knowledge base, and social media channels, like Facebook, Instagram, and Twitter. Start your free trial today and try it out for yourself.
Would you like to migrate on your own?
LiveAgent offers migration plugins for help desk softwares and we are currently working on a Zopim migration plugin. Stay tuned for more information.
What kind of data can I migrate from Zopim?
People
Migrate agents, admins, end users and customers with ease.
Tags
Migrate all your department and ticket tags.
Ready to migrate from Zopim to LiveAgent?
Have a look at some perks you get when you make a switch to LiveAgent
Outstanding customer service
24/7 support from our agents. We’re there whenever you need us.
Ultimate help desk solution
Useful tools, more than 179 features and over 40 integrations. We have everything you need.
Choose your language
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
Migrate your data from Zopim today
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
- Unlimited ticket history
- 3 email addresses
- 3 contact forms
- 1 API key
Medium business
- Everything in Small, plus
- 10 email addresses
- 3 live chat buttons
- Departments management
Large business
- Everything in Medium plus
- 40 email addresses
- 10 live chat buttons
Free
- 7 days ticket history
- 1 email address
- 1 chat button
- 1 contact form
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Migrating from other software?
Migrate your data from any of the below-listed software solution providers for free. Make the switch today. We’ve got you covered.
FAQ
How can you migrate from Zopim to LiveAgent?
We don't have a migration plugin available yet, so all data transfers need to be made manually. Let us know if you're interested in a plugin and we'll add it to the list.
What data can you migrate from Zopim to LiveAgent?
You can transfer data such as customer contact details, information about departments, admins, attachments, and more.
Why should you choose LiveAgent instead of Zopim?
If you seek to provide customer support on multiple platforms, you will significantly benefit from having LiveAgent. LiveAgent is a feature-rich help desk software that includes a customer portal, live chat, ticketing, call center, and social media integrations. Thus, it transfers all customer inquiries into tickets. As a result, your agents can respond to all customers from one dashboard.
Migrating from HelpCrunch to LiveAgent?
Migrate from HelpCrunch to LiveAgent and access a help desk solution with fully-featured call center capabilities for a fair price. LiveAgent call center offers Interactive voice response, video calls, unlimited call recordings and much more. Start a free trial for 7 or 30 days with no credit card required and use your company email to get a 30-day trial for free.
Moving from Extend to LiveAgent?
LiveAgent is a multi-channel customer support software that offers a 14-day free trial with no setup fee and 24/7 customer service. Users can migrate their data from Extend and start a trial using a free email for 7 days or a company email for 30 days with no credit card required. Users can choose a name for their LiveAgent subdomain and sign up for a free account by accepting T&C and Privacy Policy.
Moving from Drift to LiveAgent?
LiveAgent is offering a trial for businesses who want to switch from Drift to their ticketing system, integration support, and 24/7 customer service. No credit card is required and the trial can be cancelled at any time.
Moving from Chaport to LiveAgent?
LiveAgent is a help desk solution that connects multiple channels in one interface. Migrate from Chaport to LiveAgent and start gaining business benefits.
LiveAgent is a help desk software that offers core tools, live chat, social media, knowledge base, and more. If you are migrating from FrontApp, LiveAgent provides a unified inbox to improve your workflow and customer support. You can start a free trial for 7 or 30 days with no setup fee and no credit card required. Choose LiveAgent and connect your email account to see the benefits.
Moving from LiveHelpNow to LiveAgent?
LiveAgent offers a free trial for software migration from LiveHelpNow. Experience the power of their ticketing system with great tools, features, and integrations. They provide 7 or 30 days free trial with no credit card required and easy setup.
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