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Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

Say goodbye to slow, subpar software

Switch to LiveAgent & we’ll migrate your data from Zendesk for free.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
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Migrating from Zendesk?

Importing your data from Zendesk to LiveAgent is a piece of cake. Either follow our step-by-step guide and do it yourself, or contact us and our technical support staff will be happy to do your Zendesk migration for you.

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Zendesk vs LiveAgent comparison

Features Liveagent Zendesk
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing in Ticket plan for $15/agent/month.
Zendesk offers ticketing in plan for $72/agent/month.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
Zendesk offers Live Chat in plan for $72/agent/month.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center in All-inclusive plan for $39/agent/month.
Zendesk offers Call Center in plan for $72/agent/month.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service in Ticket plan for $15/agent/month.
Zendesk offers Self-Service in plan for $121/agent/month.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Zendesk offers a Facebook integration in plan for $72/agent/month.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Zendesk offers a Twitter integration in plan for $72/agent/month.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Zendesk offers an Instagram integration in plan for $72/agent/month.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Zendesk offers a Viber integration in plan for $72/agent/month.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
Zendesk offers knowledge base in plan for $121/agent/month.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum in Ticket plan for $15/agent/month.
Zendesk offers customer forum in plan for $152/agent/month.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
Zendesk offers automation and rules in plan for $72/agent/month.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions in Ticket plan for $15/agent/month.
Zendesk offers API functions in plan for $72/agent/month.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features in All-inclusive plan for $39/agent/month.
Zendesk offers IVR features in plan for $152/agent/month.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Zendesk doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
Zendesk offers unlimited history in plan for $72/agent/month.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
Zendesk offers unlimited websites in plan for $72/agent/month.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
Zendesk offers unlimited chat buttons in plan for $72/agent/month.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
Zendesk offers unlimited tickets/mails in plan for $72/agent/month.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording in All-inclusive plan for $39/agent/month.
Zendesk offers unlimited call recording in plan for $72/agent/month.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.
Zendesk offers unlimited 24/7 support as Ad-on.
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DIY Zendesk Migration

Transferring your data from Zendesk requires only a few clicks. All you have to do is log in to your LiveAgent dashboard, and click the activation slider inside your plugins. The Zendesk migration will only require your API key — no additional coding is necessary.

Complimentary Zendesk migration

Reach out to us via live chat or e-mail to let us know that you want to migrate your data from Zendesk. We will securely migrate your data free of charge. Meanwhile, you can sit back, relax, and enjoy a cup of coffee.

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What you can migrate from Zendesk

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People

Easily migrate agents, admins, end users and customers.

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Tickets

Migrate tickets, attachments, user fields, and ticket fields.

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Tags

Migrate all your department and ticket tags.

Perks of migrating from Zendesk to LiveAgent

Stars

Stellar customer service

Our agents are ready to assist you with any of  your problems 24/7.

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Fully featured help desk solution

Our software offers over 179 help desk features, complemented by over 40 integrations.

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Multiple supported languages

LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets. 

Migrate from Zendesk today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2019 and 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers. 

Ticket

Ticket

For small businesses and professional marketers

$15/mo
Ticket

Ticket+Chat

For medium-sized businesses and professional agencies

$29/mo

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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FAQ

What is used to migrate data from Zendesk to LiveAgent?

To migrate data, simply use the migration plugin in LiveAgent. For assistance or further information, please contact our customer support.

What kind of data can you transfer from Zendesk to LiveAgent?

Zendesk and LiveAgent can sync data for users, tickets, attachments, user fields, and more.

How do I migrate from Zendesk to LiveAgent?

If you would like to migrate from Zendesk to LiveAgent, please contact our customer support for assistance.

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