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Migrating from Olark?

Are you considering a data migration from Olark? Try LiveAgent’s and move your data to a new help desk software. Take your customer service to a different level with our software and improve your customer relationships.

Consider a free trial and see LiveAgent’s capabilities today.

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What data can you migrate from Olark?

People

Import contacts, agents and admin profiles

Tickets

All of your customer communication

Olark vs LiveAgent comparison

Features	Liveagent Try the best customer support alternative for free! No credit card required.	Olark
Ticketing Contains a management tool that processes and catalogs customer service requests.	LiveAgent offers ticketing.	Olark doesn't offer ticketing.
Live Chat A real-time chat widget that you can place on any website.	LiveAgent offers Live Chat.	Olark offers Live Chat.
Call Center A call center that can be used to make and receive calls using automatic call distribution.	LiveAgent offers Call Center.	Olark doesn't offer Call Center.
Self-Service A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.	LiveAgent offers Self-Service.	Olark doesn't offer Self-Service.
Facebook A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.	LiveAgent offers a Facebook integration.	Olark doesn't offer a Facebook integration.
Twitter A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.	LiveAgent offers a Twitter integration.	Olark doesn't offer a Twitter integration.
Instagram An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.	LiveAgent offers an Instagram integration.	Olark doesn't offer an Instagram integration.
Viber A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.	LiveAgent offers a Viber integration.	Olark doesn't offer a Viber integration.
WhatsApp WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.	LiveAgent offers a WhatsApp integration.	Olark offers a WhatsApp integration.
Knowledge Base A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.	LiveAgent offers knowledge base.	Olark doesn't offer knowledge base.
Customer Forum An online discussion board for your customers that's located directly within your knowledge base.	LiveAgent offers customer forum.	Olark doesn't offer customer forum.
Automation and Rules Workflows that you can automate to eliminate repetitive tasks.	LiveAgent offers automation and rules.	Olark offers automation and rules.
API A set of functions that allow different applications to work together.	LiveAgent offers API functions.	Olark offers API functions.
Interactive Voice Response (IVR) A technology that allows incoming callers to navigate a phone system before talking to a human operator.	LiveAgent offers IVR features.	Olark doesn't offer IVR features.
Video Calls A call that contains video, similar to Skype, Zoom, or Facetime calls.	LiveAgent offers video calls.	Olark doesn't offer video calls.
Unlimited History Tickets don't expire or delete-- you can view them at any time.	LiveAgent offers unlimited history.	Olark offers unlimited history.
Unlimited Websites You can use the software on an unlimited number of websites.	LiveAgent offers unlimited websites.	Olark offers unlimited websites.
Unlimited Chat Buttons You can place an unlimited number of chat buttons on your websites.	LiveAgent offers unlimited chat buttons.	Olark doesn't offer unlimited chat buttons.
Unlimited Tickets/Mails You can receive an unlimited number of emails and tickets.	LiveAgent offers unlimited tickets/mails.	Olark doesn't offer unlimited tickets/mails.
Unlimited Call Recording Record every call that’s made or received and playback the recording at any time.	LiveAgent offers unlimited call recording.	Olark doesn't offer unlimited call recording.
Unlimited 24/7 Support Customer support is offered 24/7 without limiting the number of queries you can submit.	LiveAgent offers unlimited 24/7 support.	Olark doesn't offer unlimited 24/7 support.

Migrate to LiveAgent today

What you’ll get is a great help desk solution with the right tools, features and integrations for your support team. Improve your customer relationships with our reliable ticketing system, super fast live chat, knowledge base, call center or support via social media. LiveAgent can take care of your Facebook Messenger, Twitter, Instagram and even Viber and WhatsApp accounts. Acquire customers, deal with email marketing or marketing automation and provide the best customer experience with LiveAgent.

Benefits of migration from Olark to LiveAgent

Satisfied customers

Provide great support to your customers and get great 24/7 support from LiveAgent

Ultimate help desk software

LiveAgent has all the tools, features and integrations you need to do your best job

Money saved, money earned

Our proactive tools allow you to increase your revenue for a reasonable price

Saves time

Our tools let you do more in the same amount of time

A great customer communication software should provide great tools to help improve agent workflow and help provide quick help to your clients. We carry something extra besides standard tools, such as email, ticketing, call center and knowledge base.

How about great email support, instant messaging, live chat software or great management system? Our live chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds. Furthermore, we offer support of social media channels such as Facebook Messenger, Twitter, Viber, WhatsApp, and even Instagram. Provide help to your customers from any channel they pick and still keep things organized within the dashboard.

I want to try out the tools

Get to know our tools

Dashboard

Ticketing

Live Chat

Call center

Knowledge base

Dashboard

Ticketing

Live Chat

Call center

Knowledge base

24/7 support included

Keeping communication alive is our specialty. We offer our customers a 24/7 support. Contact us whenever you need help or simply want to ask us something.

We work the same as you do, with LiveAgent. That means you can pick a channel you want. Shoot us an email, start a chat with us, get on social media or call us whenever you need it. It’s all included in our plan, so feel free to take advantage of it. We’ll do our best to help you out.

I want the great support

3,000+ Trustpilot | GetApp | G2 crowd reviews

A word from our clients

Roman Bosch

Partly

It’s a pleasure to have a great portal that improves our customer service.
Christine Preusler

HostingAdvice

LiveAgent empowers our agents to provide better, faster, and more accurate support.
Karl Dieterich

Covomo

LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
Hendrik Henze

HEWO Internetmarketing

We have been using LiveAgent since August and we are really satisfied with it.
Razvan Sava

Webmaster Deals

Since we are using LiveAgent our response time improved by 60%.
Taras Baca

XperienceHR

Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
Andrej Ftomin

TAZAR Group

I have to say, I have never experienced such a professional customer approach.
Matt Janaway

The Workplace Depot

We find LiveAgent to be the best live chat solution by far.
Viviane Carter

CSI Products

We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
Christian Lange

Lucky-Bike

With LiveAgent we’re able to give our customers support wherever they are.
Jens Malmqvist

Projure

I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
Catana Alexandru

Websignal

I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
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Allan Bjerkan

Norske Automaten

LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
Sissy Böttcher

Study Portals

We like it because it is easy to use and offers great functionality, such as useful reporting features.
Peter Koning

TypoAssassin

We love LiveAgent - it makes supporting our customers easy.
Aranzazu F

Factorchic

We like to offer our customers the best support experience. That’s why we chose LiveAgent.
Rick Nuske

MyFutureBusiness

From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
Vojtech Kelecsenyi

123-Nakup

LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Rafael Kobalyan

Betconstruct

Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
Martin Drugaj

Atomer

We’ve been using LiveAgent since 2013. We can't imagine working without it.
Ivan Golubović

AVMarket

It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Rustem Gimaev

Antalya Consulting Language Center

Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
Randy Bryan

tekRESCUE

LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Timothy G. Keys

Marietta Corporation

I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
Mihaela Teodorescu

eFortuna

The support team always responded promptly with quick to implement solutions.
Hilda Andrejkovičová

TrustPay

It helps us categorize the nature of the tickets and statistically track what our clients need most.
Alexandra Danišová

Nay

We see LiveAgent as a great tool for communicating with customers.
Samuel Smahel

m:zone

LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
David Chandler

Volterman

Simply put - LiveAgent beats everything out there at this, or even higher, price-points.