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Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

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Migrating from Olark?

Are you considering a data migration from Olark? Try LiveAgent’s migration capabilities and move your data to a new help desk software. Take your customer service to a different level with our software and improve your customer relationships.

Consider a free trial and see LiveAgent’s capabilities today. 

What data can you migrate from Olark?

Customers icon

People

Import contacts, agents and admin profiles

Email icon

Tickets

All of your customer communication

dollar ticket

Tags

Keep important tags

Olark vs LiveAgent comparison

Features Liveagent Olark
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing.
Olark doesn't offer ticketing.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
Olark offers Live Chat in plan for $19/agent/month.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
Olark doesn't offer Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service.
Olark doesn't offer Self-Service.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration.
Olark doesn't offer a Facebook integration.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
Olark doesn't offer a Twitter integration.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration.
Olark doesn't offer an Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
Olark doesn't offer a Viber integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base.
Olark doesn't offer knowledge base.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
Olark doesn't offer customer forum.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
Olark offers automation and rules in plan for $19/agent/month.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions in Ticket plan for $15/agent/month.
Olark offers API functions in plan for $19/agent/month.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Olark doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Olark doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
Olark offers unlimited history in plan for $19/agent/month.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
Olark offers unlimited websites in plan for $19/agent/month.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons.
Olark doesn't offer unlimited chat buttons.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails.
Olark doesn't offer unlimited tickets/mails.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
Olark doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support.
Olark doesn't offer unlimited 24/7 support.
Maximum queue time

A complimentary Olark migration

Data migration doesn’t have to a complicated process with help from LiveAgent. Our support team will gladly discuss possible migration with you and help you with data migration completely free of charge. 

What you’ll get is a great help desk solution with the right tools, features and integrations for your support team. Improve your customer relationships with our reliable ticketing system, super fast live chat, knowledge base, call center or support via social media. LiveAgent can take care of your Facebook Messenger, Twitter, Instagram and even Viber accounts. Acquire customers, deal with email marketing or marketing automation and provide the best customer experience with LiveAgent. 

Benefits of migration from Olark to LiveAgent

Satisfaction prediction scores

Satisfied customers

Provide great support to your customers and get great 24/7 support from LiveAgent

Service desk

Ultimate help desk software

LiveAgent has all the tools, features and integrations you need to do your best job

Net promoter score NPS

Money saved, money earned

Our proactive tools allow you to increase your revenue for a reasonable price

Resolution time

Saves time

Our tools let you do more in the same amount of time

Get social with our toolset

A great customer communication software should provide great tools to help improve agent workflow and help provide quick help to your clients. We carry something extra besides standard tools, such as email, ticketing, call center and knowledge base.

How about great email support, instant messaging, live chat software or great management system? Our live chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds. Furthermore, we offer support of social media channels such as Facebook Messenger, Twitter, Viber, and even Instagram. Provide help to your customers from any channel they pick and still keep things organized within the dashboard. 

increase availability

Get to know our tools

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24/7 support included

Keeping communication alive is our specialty. We offer our customers a 24/7 support. Contact us whenever you need help or simply want to ask us something.

We work the same as you do, with LiveAgent. That means you can pick a channel you want. Shoot us an email, start a chat with us, get on social media or call us whenever you need it. It’s all included in our plan, so feel free to take advantage of it. We’ll do our best to help you out

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A word from our clients

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    Roman Bosch

    Partly

    It’s a pleasure to have a great portal that improves our customer service.

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    Christine Preusler

    HostingAdvice

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    Covomo

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    HEWO Internetmarketing

    We have been using LiveAgent since August and we are really satisfied with it.

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    Webmaster Deals

    Since we are using LiveAgent our response time increased by 60%.

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    Taras Baca

    XperienceHR

    Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.

  • user testimonials

    Andrej Ftomin

    TAZAR Group

    I have to say, I have never experienced such a professional customer approach.

  • Matt Janaway

    Matt Janaway

    The Workplace Depot

    We find LiveAgent to be the best live chat solution by far.

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    Viviane Carter

    CSI Products

    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.

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    Lucky-Bike

    With LiveAgent we’re able to give our customers support wherever they are.

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    Projure

    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.

  • user testimonials

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    Websignal

    I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.

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    All British Casino

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    Norske Automaten

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  • Sissy Böttcher

    Sissy Böttcher

    Study Portals

    We like it because it is easy to use and offers great functionality, such as useful reporting features.

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    TypoAssassin

    We love LiveAgent - it makes supporting our customers easy.

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    Aranzazu F

    Factorchic

    We like to offer our customers the best support experience. That’s why we chose LiveAgent.

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    Rick Nuske

    MyFutureBusiness

    From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.

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    Vojtech Kelecsenyi

    123-Nakup

    LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.

  • Rafael Kobalyan

    Rafael Kobalyan

    Betconstruct

    Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.

  • Martin Drugaj

    Martin Drugaj

    Atomer

    We’ve been using LiveAgent since 2013. We can't imagine working without it.

  • Ivan Golubović

    Ivan Golubović

    AVMarket

    It's a cost-effective solution that can help you with a large amount of support requests via different channels.

  • user testimonials

    Rustem Gimaev

    Antalya Consulting Language Center

    Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.

  • Randy Bryan

    Randy Bryan

    tekRESCUE

    LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...

  • Timothy G. Keys

    Timothy G. Keys

    Marietta Corporation

    I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.

  • user testimonials

    Mihaela Teodorescu

    eFortuna

    The support team always responded promptly with quick to implement solutions.

  • Hilda Andrejkovičová

    Hilda Andrejkovičová

    TrustPay

    It helps us categorize the nature of the tickets and statistically track what our clients need most.

  • user testimonials

    Alexandra Danišová

    Nay

    We see LiveAgent as a great tool for communicating with customers.

  • user testimonials

    Samuel Smahel

    m:zone

    LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.

  • David Chandler

    David Chandler

    Volterman

    Simply put - LiveAgent beats everything out there at this, or even higher, price-points.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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FAQ

How can you migrate from Olark to LiveAgent?

To migrate from Olark to LiveAgent, feel free to contact our support for assistance or use a free migration plugin.

What data can you migrate from Olark to LiveAgent?

Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from Olark to LiveAgent.

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