Are you considering migration from Helprace to a different help desk software? Migrate from Helprace to LiveAgent quickly and get access to a fully featured help desk system that can help you provide amazing customer support.
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Features | Liveagent
Try the best customer support alternative for free! No credit card required.
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Helprace
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Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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Helprace offers ticketing.
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Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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Helprace doesn't offer Live Chat.
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Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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Helprace doesn't offer Call Center.
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Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service portal.
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Helprace offers Self-Service portal.
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Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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Helprace doesn't offer a Facebook integration.
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Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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Helprace doesn't offer a Twitter integration.
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Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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Helprace doesn't offer an Instagram integration.
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Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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Helprace doesn't offer a Viber integration.
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WhatsApp
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
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LiveAgent offers a WhatsApp integration.
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Helprace doesn't offer a WhatsApp integration.
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Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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Helprace offers knowledge base.
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Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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Helprace offers customer forum.
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Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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Helprace offers automation and rules.
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API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions.
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Helprace offers API functions.
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Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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Helprace doesn't offer IVR features.
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Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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Helprace doesn't offer video calls.
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Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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Helprace offers unlimited history.
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Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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Helprace offers unlimited websites.
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Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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Helprace doesn't offer unlimited chat buttons.
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Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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Helprace offers unlimited tickets/mails.
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Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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Helprace doesn't offer unlimited call recording.
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Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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Helprace offers unlimited 24/7 support.
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Helprace is a great customer service software solution serving many businesses worldwide but we understand that not every solution is the right choice for every business. Have you tried LiveAgent as your next go to software for providing excellent customer experience?
Switch to a different ticketing system and migrate from Helprace today. Select the data you need and migrate today. And if you first want to see what can LiveAgent do, hit the button down below and get the full experience of our customer service solution.
Migrate tags and departments
Ticketing system, email accounts and knowledge base are just the beginning when you switch to LiveAgent. Get done more with the right tools.
You can get a super fast live chat widget, reliable call center and social media integrations like Facebook Messenger, Instagram, WhatsApp or Viber. All of this goes along with ticket system, email integrations and knowledge base. All you need to do is pick the right plan and choose which tools you want to use. After you do so, you can go even further and take advantage of advanced features and plenty of integrations that make your workflow faster and more efficient.
Great software with great tools can make work easier for your customer support agents and in turn make your customers more satisfied. A satisfied customer equals larger profits and increased loyalty.
In order to make a great customer support tool, a company should know how to provide great support for their customers. That’s why we offer a 24/7 customer support for all of our clients. Contact us anytime you need help with your software or just want to get some information.
3,000+ Trustpilot | GetApp | G2 crowd reviews
Roman Bosch
Partly
It’s a pleasure to have a great portal that improves our customer service.
Christine Preusler
HostingAdvice
LiveAgent empowers our agents to provide better, faster, and more accurate support.
Karl Dieterich
Covomo
LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
Hendrik Henze
HEWO Internetmarketing
We have been using LiveAgent since August and we are really satisfied with it.
Razvan Sava
Webmaster Deals
Since we are using LiveAgent our response time improved by 60%.
Taras Baca
XperienceHR
Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
Andrej Ftomin
TAZAR Group
I have to say, I have never experienced such a professional customer approach.
Matt Janaway
The Workplace Depot
We find LiveAgent to be the best live chat solution by far.
Viviane Carter
CSI Products
We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
Christian Lange
Lucky-Bike
With LiveAgent we’re able to give our customers support wherever they are.
Jens Malmqvist
Projure
I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
Catana Alexandru
Websignal
I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
Jan Wienk
All British Casino
With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
Allan Bjerkan
Norske Automaten
LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
Sissy Böttcher
Study Portals
We like it because it is easy to use and offers great functionality, such as useful reporting features.
Peter Koning
TypoAssassin
We love LiveAgent - it makes supporting our customers easy.
Aranzazu F
Factorchic
We like to offer our customers the best support experience. That’s why we chose LiveAgent.
Rick Nuske
MyFutureBusiness
From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
Vojtech Kelecsenyi
123-Nakup
LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Rafael Kobalyan
Betconstruct
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
Martin Drugaj
Atomer
We’ve been using LiveAgent since 2013. We can't imagine working without it.
Ivan Golubović
AVMarket
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Rustem Gimaev
Antalya Consulting Language Center
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
Randy Bryan
tekRESCUE
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Timothy G. Keys
Marietta Corporation
I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
Mihaela Teodorescu
eFortuna
The support team always responded promptly with quick to implement solutions.
Hilda Andrejkovičová
TrustPay
It helps us categorize the nature of the tickets and statistically track what our clients need most.
Alexandra Danišová
Nay
We see LiveAgent as a great tool for communicating with customers.
Samuel Smahel
m:zone
LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
David Chandler
Volterman
Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
Create your free 14-day trial and switch to LiveAgent today. Click on the button below or contact us to find out more about Helprace migration.
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Migrate your data from any of the below-listed help desk solution providers for free. Make the switch today. We’ve got you covered.
To migrate from Helprace to LiveAgent, feel free to do a manual migration. We currently don't have migration plugins for Helprace available.
Your business can migrate data such as tickets, admins, agents, customer information, tags, attachments, and more from Helprace to LiveAgent.
Migrating from HelpCrunch to LiveAgent?
Migrate from HelpCrunch to LiveAgent and access a help desk solution with fully-featured call center capabilities for a fair price. LiveAgent call center offers Interactive voice response, video calls, unlimited call recordings and much more. Start a free trial for 7 or 30 days with no credit card required and use your company email to get a 30-day trial for free.
Moving from TeamSupport to LiveAgent?
LiveAgent is a help desk software with over 175 features and 40 integrations. It offers language adaptable widgets and supports 43 different translations. Customers can try it for free for 14 days with no credit card required. The software is highly reviewed, with Huawei, BMW, Yamaha, and Oxford University among its clients. It offers various pricing plans for small, medium, and large businesses, with a free option available for the first 7 days. Customers can migrate their data from Teamsupport.
Moving from Chaport to LiveAgent?
LiveAgent is a help desk solution that connects multiple channels in one interface. Migrate from Chaport to LiveAgent and start gaining business benefits.
LiveAgent is a help desk software that offers core tools, live chat, social media, knowledge base, and more. If you are migrating from FrontApp, LiveAgent provides a unified inbox to improve your workflow and customer support. You can start a free trial for 7 or 30 days with no setup fee and no credit card required. Choose LiveAgent and connect your email account to see the benefits.
Moving from LiveHelpNow to LiveAgent?
LiveAgent offers a free trial for software migration from LiveHelpNow. Experience the power of their ticketing system with great tools, features, and integrations. They provide 7 or 30 days free trial with no credit card required and easy setup.
Want to migrate from LiveCall?
LiveCall users can easily migrate to LiveAgent's customer support system, with no setup fee, 24/7 customer service, and no credit card required. The system offers a 7 or 30-day free trial for their features, integrations, and support. Users can choose a name for their LiveAgent subdomain and can sign up with their company email to receive the 30-day free trial.
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