"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
Say goodbye to slow, subpar software
Switch to LiveAgent & migrate your data from Vocalcom today.
No setup fee
Customer service 24/7
No credit card required
Cancel any time
Vocalcom to LiveAgent Comparison
| Feature | LiveAgent | Vocalcom |
|---|---|---|
| Ticketing | ✅ Yes | ✅ Yes |
| Live Chat | ✅ Yes | ✅ Yes |
| Call Center | ✅ Yes | ✅ Yes |
| Self-Service | ✅ Yes | ✅ Yes |
| ✅ Yes | ✅ Yes | |
| ✅ Yes | ✅ Yes | |
| ✅ Yes | ✅ Yes | |
| Viber | ✅ Yes | ✅ Yes |
| ✅ Yes | ❌ No | |
| Knowledge Base | ✅ Yes | ❌ No |
| Customer Forum | ✅ Yes | ❌ No |
| Automation and Rules | ✅ Yes | ✅ Yes |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ✅ Yes |
| Video Calls | ✅ Yes | ❌ No |
| Unlimited History | ✅ Yes | ✅ Yes |
| Unlimited Websites | ✅ Yes | ❌ No |
| Unlimited Chat Buttons | ✅ Yes | ❌ No |
| Unlimited Tickets/Mails | ✅ Yes | ✅ Yes |
| Unlimited Call Recording | ✅ Yes | ❌ No |
| Unlimited 24/7 Support | ✅ Yes | ❌ No |
Data transfer is just a few steps away
Get familiar with our solution and see what it can do for you. Access a ticketing system that supports email, live chat, social media, calls, or a customer portal for a fair price.
Would you like to migrate on your own?
We are currently working on a Vocalcom migration plugin for LiveAgent. Stay tuned for more information.
What kind of data can I migrate from Vocalcom?
- People
Migrate agents, admins, end users and customers with ease.
- Tags
Migrate all your department and ticket tags.
- Tickets
Migrate tickets, attachments, user fields, and ticket fields.
Ready to migrate from Vocalcom to LiveAgent?
Have a look at some perks you get when you make a switch to LiveAgent
- Outstanding customer service
24/7 support from our agents. We're there whenever you need us.
- Ultimate help desk solution
Useful tools, more than 175 features and over 40 integrations. Our service desk software has everything you need.
- Choose your language
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
Migrate your data from Vocalcom today
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Starter
Per agent · up to 5 agents
Email, chat and AI for a small team getting started.
$19
/agent/mo
$19
Billed monthly · cancel anytime
$15 billed annually · save 21%
How much you get
AI agents
1
Departments
10
Email accounts
3
Live chat buttons
2
Included
Email ticketing and contact forms
Live chat and chatbot
Knowledge base
All AI features
No social channels, call center or reporting
Team
Per agent · up to 15 agents
Every channel, call center and AI for a growing team.
$35
/agent/mo
$35
Billed monthly · cancel anytime
$29 billed annually · save 17%
How much you get
AI agents
5
Departments
20
Email accounts
10
Live chat buttons
5
Included
Everything in Starter
Facebook, Instagram, X, Viber, WhatsApp, Telegram
Call center
Reporting, CSAT surveys and time reporting
SSO, SLA rules and custom roles
MOST POPULAR
Business
Per agent · any team size
More AI agents, departments and email accounts, plus MCP.
$59
/agent/mo
$59
Billed monthly · cancel anytime
$49 billed annually · save 17%
How much you get
AI agents
50
Departments
150
Email accounts
150
Live chat buttons
50
Included
Everything in Team
MCP server: connect your own AI tools to LiveAgent
LiveAgent branding removal
Audit log and department roles
Testimonials
What our existing customers say about us
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"I have to say, I have never experienced such a professional customer approach. "
"I have to say, I have never experienced such a professional customer approach. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We see LiveAgent as a great tool for communicating with customers. "
"We see LiveAgent as a great tool for communicating with customers. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We see LiveAgent as a great tool for communicating with customers. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"I have to say, I have never experienced such a professional customer approach. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "