We prepared new analytics reports. You can check how it look like.
And we already test them on our support. Thanks to LiveAgent we can handle more support requests than ever without the need to extend number of support agents. In the chart you can see the growing volume of chats, email answers and calls over time. Our support team does great job!
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Introducing LiveAgent’s new AI-powered feature in the works
LiveAgent is a customer support software with AI-powered features, including email ticketing reply templates based on knowledge base articles. It improves response times, accuracy, and personalization, while helping to cut costs and enhance the customer experience.