Looking for a TeamSupport alternative?
Discover why LiveAgent is the best TeamSupport alternative on the market.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
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Fed up with your help desk software?
Would you like to provide better support with a great help desk software that can do it all?
Try LiveAgent today. LiveAgent is the ultimate omnichannel solution for your business. Provide support via all relevant channels.
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3 reasons why companies switch to LiveAgent
Increased Productivity
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
Rich on features
Over 175 + features to make your work flow easier and more enjoyable.
Affordable pricing
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
TeamSupport vs LiveAgent at a glance
| Features | Liveagent
Try the best customer support alternative for free! No credit card required.
|
TeamSupport
|
|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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TeamSupport offers ticketing.
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| Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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TeamSupport offers Live Chat.
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| Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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TeamSupport doesn't offer Call Center.
|
| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service.
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TeamSupport offers Self-Service.
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| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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TeamSupport offers a Facebook.
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| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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TeamSupport offers a Twitter integration.
|
| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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TeamSupport doesn't offer an Instagram integration.
|
| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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TeamSupport doesn't offer a Viber integration.
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| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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TeamSupport offers knowledge base.
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| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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TeamSupport offers customer forum.
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| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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TeamSupport offers automation and rules.
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| API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions.
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TeamSupport offers API functions.
|
| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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TeamSupport doesn't offer IVR features.
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| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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TeamSupport offers video calls.
|
| Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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TeamSupport offers unlimited history.
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| Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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TeamSupport doesn't offer unlimited websites.
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| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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TeamSupport offers unlimited chat buttons.
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| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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TeamSupport offers unlimited tickets/mails.
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| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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TeamSupport doesn't offer unlimited call recording.
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| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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TeamSupport offers unlimited 24/7 support.
|
A powerful TeamSupport alternative
Take your customer support to the next level with LiveAgent. Get everything you need – email, live chat, social media, call center and knowledgbase as well as over 175 features and 40 integrations.
Focus on the important with a better software and provide better support.
Fastest live chat
Live chat is one of the best tools for providing customer support quickly and efficiently. Therefore it needs to be as fast as possible.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You even get to see what your customers are typing before they hit send. Prepare your answers and surprise them with your speed.
Fair and square
Providing customer support doesn’t have to be that expensive. LiveAgent has three great paid plans packed with tools and features for providing the best support you can.
Have a look at them and find out more.
See why companies switch to LiveAgent
Ready to switch?
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Compare us with others
Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.
FAQ
What is the TeamSupport alternative?
LiveAgent is a TeamSupport help desk alternative that gathers customer inquiries from multiple channels into one interface, such as emails, live chats, calls, social media inquiries, and more. As a result, it enables you to provide quick and effective support to your clients. LiveAgent is a better TeamSupport alternative as well as a better HelpScout alternative and Drift alternative.
How can you migrate from TeamSupport?
To migrate, use a free plugin or contact LiveAgent's customer service for further information and assistance.
Why should you choose LiveAgent?
LiveAgent is a feature-rich help desk solution that is easy to use and affordable for any size company.
Searching for an alternative to HelpSpot?
LiveAgent is presented as the best alternative to HelpSpot because of its ability to manage customer support inquiries across multiple channels. Offering affordable paid plans and a free 14-day trial, LiveAgent claims to provide world-class customer service that doesn't have to be expensive. The software unifies communication channels such as emails, live chat, social media, call center, and customer portals into one place. Signing up for LiveAgent requires no setup fee or credit card, and customer service is available 24/7.
LiveAgent is highly recommended by various companies for its added value and fast, efficient support team. The tool helps categorize support tickets and track client needs, while improving communication and customer satisfaction. LiveAgent is praised for its easy-to-use interface, reliable performance, and reasonable pricing, making it an ideal choice for fast-paced online businesses.
LiveAgent is a highly rated help desk software for SMB in 2019. Major companies such as Huawei, BMW, Yamaha, and O2 use it. The software helps businesses stay close to their customers and respond to their needs faster. You can try it now for free without any credit card required. LiveAgent is perfect for businesses that want to communicate with their customers via live chat. Comparison pages of LiveAgent with other live chat solutions are also available.
Looking for a HelpCrunch alternative?
LiveAgent is a great alternative to HelpCrunch for help desk software. It offers more than just live chat, with features such as email, social media, knowledge base, and call equipment integration. With over 175 features and 40 integrations, LiveAgent is an excellent way to communicate with customers. Customers can start a 7-day free trial with a free email or a 30-day trial with a company email. No credit card required.
Looking for a LiveChat alternative?
LiveAgent is a great LiveChat alternative with over 175 features including the fastest chat widget, call center and coverage of channels like Instagram and Viber. The migration process from LiveChat to LiveAgent is easy and free, taking only 5 minutes. Plus, there is no setup fee, customer service is available 24/7, and no credit card is required. Start a 7 or 30 day free trial today by signing up with your email or your company email to get a sub-domain for your LiveAgent account.
Looking for a Customerly alternative?
LiveAgent is presented as the best alternative to Customerly for those looking for a new customer support software. It offers a wide range of features and integrations, including email, live chat, social media, knowledge base, and call center support. The platform is easy to set up and provides an intuitive interface that guides users through the process. With a free trial available, LiveAgent allows users to experience its benefits without any setup fee, credit card requirement, or long-term commitment.
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