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Fed up with your help desk software?

LiveAgent offers the fastest live chat widget on the market, a multichannel ticketing system and a variety of features and integrations to help you make your customer support top notch. Go beyond just awesome chat platform and provide your support team with a ticketing system that can handle email, live chat messages, social media, call center and customer portal.

Keep reading and find out why LiveAgent makes the perfect Userlike alternative. Our free 30-day trial can show you what makes LiveAgent a great customer support software for your business.

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UserLike vs LiveAgent at a glance

Feature	LiveAgent	Userlike
Ticketing	✅Yes	❌No
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	❌No
Self-Service	✅Yes	❌No
Facebook	✅Yes	✅Yes
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	❌No
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	✅Yes
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	❌No

Handle incoming chats efficiently

Build customer loyalty and answer customer conversations quicker with the right live chat. LiveAgent has the fastest among them all, with chat displayed speeds at 2.5 seconds. Improve agent efficiency thanks to live chat features such as real-time typing view, proactive chat invitations and custom chat buttons. Find out more about live chat features or try it out today and see what makes it great.

Provide the best chat experience for your customers

Customer communication via multiple channels

Build customer relationships with a ticketing system that handles every channel your customers use. Answer emails, solve issues via live chat, receive customer calls, write customer portal articles and get social on Facebook, Twitter, and Instagram. LiveAgent can also handle Viber and WhatsApp. Provide customer satisfaction everywhere while using just one help desk software.

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Provide customer services from every channel

User friendly and powerful toolset

Every communication channel you can cover with LiveAgent is backed up by business tools and features that can help you get your job done. Filter customer inquiries, keep track of customer feedback, use tags to keep things sorted, or use gamification features to improve agent performance and engagement. Have a look at the full list of features and find out how you can improve your workflow.

Pioneering software

Did you know?

Established in 2006, LiveAgent was the first solution on the market to offer live chat and help desk capabilities. As of 2023, LiveAgent is the best rated and most reviewed help desk solution on the market, serving over 150 million users and 40,000 businesses worldwide.

30%

Generate more revenue

Create memorable customer experiences that boost revenue.

97%

Improve satisfaction

Delight your customers with lightning-fast responses.

16×

Boost customer value

Make more sales by keeping your customers loyal to your brand.

Make your business goals a reality

Customer satisfaction goes both ways

Providing great customer satisfaction is one of our main priorities and that’s why we do our best to create an amazing customer experience for everyone. This is possible thanks to our 24/7 support available via email, live chat, or phone. Contact us anytime you want to solve an issue or learn something new about LiveAgent.

Become a happy customer

LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.
Peter Komornik, CEO

LiveAgent Product Tour | Live Agent02:25

Live AgentMarch 10, 2021

Ready to improve your customer interactions?

Start improving your customer support and add more communication channels to your help desk. Have a look at our tour video and check out our affordable pricing plans. If you want the LiveAgent experience start our free 30-day trial. No strings attached, we promise.

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Related Articles to Userlike alternative

LiveAgent helps retail industry with providing the best possible customer service. LiveAgent - one omnichannel solution to satisfy every customer.

Helpdesk software for Retail industry

Investing in customer service training is crucial for businesses. LiveAgent provides comprehensive customer service software with 24/7 support, multilingual features, and savings for businesses. It also offers live chat, personalized experiences, and integrates with social media. LiveAgent helps improve customer satisfaction and communication, and is trusted by companies like NASCAR and Forbes.

Online chat

Online chat allows real-time communication over the internet, offering quick responses and customer data collection. LiveAgent provides efficient live chat support with customizable features for web and mobile. Try it for free.

Multibrand

A multibrand strategy is used by established brands to introduce another brand into a specific category, increasing market share and appeal. Multibrand customer service software enables efficient management of customer interactions across multiple brands, providing a seamless and personalized experience. LiveAgent offers a multibrand feature for multi-channel service and management of various brands in one place.

Take care of your billing, invoices, payment authorization and much more with billing tools and integrations for LiveAgent.

Billing management

LiveAgent offers a range of customer service software solutions, including self-service and inbound call center software. They also provide tools for complaint management, email management, and help desk support. LiveAgent has multiple integrations and pricing options available, including a free trial. The company places a strong emphasis on customer support, with multiple channels available for contact. They also use cookies to personalize the user experience on their website.

Live support

LiveAgent offers multichannel customer support, including social media integration and live chat, enabling quick resolution of customer concerns and positive user engagement. It provides affordable pricing, advanced automation, and integration capabilities, preferred over Zendesk for file attachment and managing emails and chat in the same window. Live support is essential for successful customer service, improving customer experience, building trust, and boosting conversions.

Max queue length

Improve customer satisfaction with LiveAgent's maximum queue length feature. Define queue limits, create multiple chat buttons, and use canned responses to save time and improve efficiency. Start a free trial now!

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