PortalPBX

PortalPBX, a leading IT solutions provider in Peru, partners with LiveAgent for seamless call center integration. This partnership offers innovative telecommunication solutions without extra LiveAgent fees, enhancing scalability, cost-effectiveness, and customer experience.

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PortalPBX integration

PortalPBX, a leading IT solutions provider in Peru, was established to address various requirements in system development, network security, and telecommunications. Since 2008, PortalPBX has provided IT solutions and support to IP telephony operators and has expanded its services to create solutions for various local and international businesses.

PortalPBX offers support and proposes innovative projects and products for the market, while also lending expertise to small entrepreneurs in need of experienced personnel for their ventures. Its Research & Development team is constantly researching new technologies to share with collaborators and deliver cutting-edge solutions.

The company’s goal is to establish itself as a leading player in the domestic market for the Information and Communication Technology (ICT) industry. It is committed to providing existing services and adapting to incorporate new ones as they arise in response to the evolving demands created by technological progress. Its relentless focus on innovation reflects the rapid pace of changes inherent to the technology sector.

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How can you use it?

LiveAgent has recently partnered with PortalPBX, streamlining the integration process like never before. Importantly, there are no extra fees charged by LiveAgent when connecting your PortalPBX number to your call center.

To link your PortalPBX service to the LiveAgent call center, just log in to your LiveAgent account and follow the step-by-step guidelines provided:

  1. Log in to your LiveAgent account
  2. Navigate to Numbers
LiveAgent navigation to Numbers
  1. Search for PortalPBX
PortalPBX provider search
  1. Click on add
  2. Insert required credentials
PortalPBX credentials insertion

Cost of integrating PortalPBX:

A LiveAgent subscription comes with free integration, but PortalPBX has its services at a cost since they’re an independent company.

Benefits of PortalPBX:

  • Cost-effective - Economical solutions for your business needs
  • Scalability - Grow your operations without limitations
  • Feature Rich - Comprehensive telecommunications capabilities
  • Improved CX - Enhanced customer experience through seamless integration
  • Access in Peru - Localized support and services for Peruvian businesses

Would you like to learn more about how call center software works? Check out the video below.

Frequently asked questions

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