3CX

3CX integration

3CX, a communication platform trusted by 350,000 customers globally, integrates with LiveAgent for seamless, cost-effective call management. Enjoy enhanced features and a 30-day free trial to test this integration.

Back in 2005, 3CX launched right in the heyday of the budding VoIP tech. Fast forward to now, it’s a titan in the business communication sphere. Drawing on the power of SIP open-standard and WebRTC technology, 3CX has transformed from a humble PBX phone system to a comprehensive communication platform. The selling points? Simplicity, flexibility, and affordability in voice calls, video, and live chat . 3CX can be the secret weapon for businesses, helping bump up productivity, enhance customer experience , and, bonus, slice costs and management headaches.

A staggering 350,000 customers across 190 countries have turned to 3CX for their business communication needs. The client list reads like a who’s who of recognized names – Air France, NHS, Best Western, and PepsiCo, all counting on 3CX for seamless, reliable comms.

3CX began with a simple desire: to bring to market a reliable, feature-rich phone system that wouldn’t break the bank. Today, it’s a hotshot in the communication solution market, growing rapidly.

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How can you use it?

LiveAgent and 3CX have joined forces to make integrating 3CX numbers into your call center operations as smooth as a piece of cake. And the best part? LiveAgent makes sure this setup won’t cost you an extra penny.

Getting started with linking 3CX to your LiveAgent call center is a piece of cake. Simply log in to your LiveAgent account and follow the easy-peasy guidelines provided.

1. Log in to your LiveAgent account
2. Navigate to Numbers

3. Search for 3CX

4. Click on add
5. Insert required credentials

Cost of integrating 3CX:

LiveAgent subscription incorporates integration without any additional charges, while 3CX provides its services for a fee, as it operates as an independent business.

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Benefits of 3CX:

• Cost saving
• Easy online management
• Access worldwide
• Flexibility
• Improved reliability
• Enhanced features
• Security
• Scalability

Would you like to enrich your knowledge about the workings of call center software? You’re invited to view the enlightening video provided below for a comprehensive understanding.