Helpdesk Software for Software & Internet Industry
Enhance your software business with LiveAgent, the top-rated help desk solution offering 24/7 customer service with no setup fees. Start your free trial now!
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Valuable in every single industry
Discover how LiveAgent improves your SaaS business.
No setup fee
24/7 Customer service
4×
Boost advocacy
Create a positive CX that will make your customers talk.
24%
Cut down response times
Improve first response rates with automated ticket routing.
37%
Decrease ticket volume
Reduce the influx of support tickets with a knowledge base.
Helpdesk software for SaaS industry
Rely on LiveAgent, upgrade your SaaS business and reduce your customer churn rate.
Try it for free
- Decrease churn
Keep churn at an all-time low by meeting all service level agreements and customer expectations.
- Boost customer loyalty
Ensure your customers are happy with your service by analyzing agent performance ratings on a regular basis.
- Keep queries organized
Ensure no customer message goes unanswered by streamlining all customer messages across multiple channels into a single inbox.
Decrease the churn rate
Fast and on-point help can make a huge difference when it comes to keeping customers and reducing churn rate. Time is a very important factor in this case. Real-time live chat can help you to solve the issues immediately and keep customers at your bay. No more brainstorming about strategies how to lower it – the solution came just to you.
Improve customer happiness
The success of your business depends on the satisfaction of your customers. Provide them the opportunity to search for answers on customer portal, get in touch with them via regular mail and finish the sales on call – everything on one place! Bonus: You can measure how satisfied your customers were thanks to rewards / rebuke system.
Stay organized
No more several separate inboxes, different solution for live chat or additional provider for call center. LiveAgent packs all the channels into one package (social networks as well) for a very affordable price. Invest less time into managing day-to-day tasks thanks to automation and focus on what matters to you – your customers, business and growth.
Over 21,000 businesses can't be wrong
See our success stories and testimonials and discover the positive impact of the implementation of help desk software on SaaS industry
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
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Join our community of happy clients and provide excellent customer support with LiveAgent.
