Looking for a Hiver alternative?

Discover why LiveAgent is the best Hiver alternative on the market.

  • ✓ No setup fee
  • Customer service 24/7
  • ✓ No credit card required
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Transfer your shared inbox into a multi-channel help desk ticketing solution. LiveAgent handles more client communication with a ticketing system that unifies multiple channels. Improve your help desk with more email accounts, live chat, social media, call center, or customer portal.

Provide world-class customer service and handle more business communication efficiently. Start our free 30-day trial today and get to experience LiveAgent. 

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Hiver vs LiveAgent at a glance

Live Chat✅Yes❌No
Call Center✅Yes❌No
Knowledge Base✅Yes✅Yes
Customer Forum✅Yes❌No
Automation and Rules✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes❌No
Video Calls✅Yes❌No
Unlimited History✅Yes✅Yes
Unlimited Websites✅Yes❌No
Unlimited Chat Buttons✅Yes❌No
Unlimited Tickets/Mails✅Yes❌No
Unlimited Call Recording✅Yes❌No
Unlimited 24/7 Support✅Yes✅Yes
Forward emails to your LiveAgent

Handle incoming emails with ease

Tired of handling multiple email logins and switching between windows? Start using a solution that unifies all customer emails into one inbox. LiveAgent’s ticketing system can handle more than Gmail or Outlook, you can also connect email accounts from many different providers.

It’s backed up by advanced filtering and other great features so you can focus providing the best customer experience. Check out the full list of ticketing features LiveAgent offers.

A single platform made for team productivity

Improve your service excellence with additional channels

Provide impeccable service to customers with a varied toolset that handles every important customer communication channel. Get the job done with a customer service platform that comes with email ticketing, live chat, call center, customer portal, Viber, WhatsApp and social mediaFacebook, Instagram and Twitter. Create a powerful workflow between all channels and show your customers a personalized service experience.

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LiveAgent streamlines multiple customer service channels into one piece of software
Chat button gallery in Live chat software - LiveAgent

Get the fastest chat widget available 

Live chat is an amazing tool for providing customer support quickly thanks to a widget placed on your website. LiveAgent has the fastest live chat widget on the market which makes customer messaging smooth and fast. It’s also supported with features such as real-time typing view, proactive chat invitations and more that provide enhanced functionality. Customize your branding to fit your business and provide personal, human-centric service for everyone. 

Add live chat widget with modern features to your help desk

Become a happy customer to make your customers happy

We take care of all of our customers and we do our best to provide them with excellent customer service. Our customer support team is ready to help you with any problems or provide you with information whenever you need it. You can contact us 24/7 via email, live chat or simply give us a call. Feel free to also to look through our customer portal that is full of useful articles about LiveAgent. 

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LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.

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Ready to switch into a different shared inbox software?

Improve agent productivity with our multi-channel ticketing system today. Simply start your free 30-day trial and try working with LiveAgent toolset. If you want to see everything it can do, have a look at the tour video where we cover most features and how you can use them. Switch to LiveAgent today and provide support to customer across all important channels.

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LiveAgent offers email support, live chat, social media, call center and a knowledge base. LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2. 5 seconds.

Looking for a Pure Chat alternative?

LiveAgent's website chat system offers a range of communication channels, including email support, live chat, social media, and call center, to help businesses improve customer contact options.

Looking for a Gorgias alternative? Look no further and try out LiveAgent for your customer support needs. Free 14-day trial included.

Looking for a Gorgias alternative?

LiveAgent is praised by users for its effective communication with customers, improving customer service and satisfaction, and increasing sales conversion rates. Users recommend trying it out for free.

LiveAgent is a help desk solution that allows you to take your customer service further. Email, live chat, social media (Facebook, Instagram and more).

Looking for a Front alternative?

Increase sales with LiveAgent, a CallPage alternative. Affordable pricing, automation, and excellent support. Try it today for a better marketing experience.

LiveAgent has more than 175 features, over 40 integrations and a great price tag. See why you should switch from HelpCrunch to LiveAgent.

Looking for a HelpCrunch alternative?

Improve marketing strategies with our GPTSummarizer. Increase sales, target your audience effectively, and create compelling campaigns with our help. LiveAgent is a powerful customer service software with efficient communication and response times. It offers advanced chat tools, integration options, and affordability. Compare alternatives and try it for free.

If you're looking for a powerful Kayako alternative, consider LiveAgent. It has the fastest chat widget on the market, and has 179+useful help-desk features

Looking for a Kayako alternative?

Convert website visitors into customers with a fast chat widget. LiveAgent is multilingual, making it easy to overcome language barriers. Start a free trial now.

Looking for ConnectWise alternative? Discover LiveAgent's great ticketing system backed up by amazing features and integrations.

Looking for a ConnectWise alternative?

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