Feature-rich free live chat software.

Take advantage of real-time typing views, proactive chats, and visitor monitoring.

  • ✓ No setup fee    
  • Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
Used by
Forbes logo
airbus logo
Nascar logo
USC logo

Hello, I’m John, how may I help you?

I’d like to check my order status.

No problem, please provide me with your order ID.

My order ID is GQ34566

Need a free live chat software?

Did you know that more than half of all customers prefer to chat with someone in real-time and online, rather than call a company for support? There are many benefits to utilizing a free live chat software for both your customers and your agents. Increase customer satisfaction, improve response times, increase agent productivity, and ROI. According to CrazyEgg, 38% of consumers are more likely to buy from a company if they offer live chat support.

Try our free live chat solution today. Our free live chat app boasts the fastest chat widget on the market which is fully customizable, as well as language adaptable.

  • Capterra - Best Ease of Use badge 2023
  • Software Advice Best Customer Support 2023 badge
  • LiveAgent -SourceForge Summer 2023 Leader Award

Benefits of a free live chat solution

Implement a free live chat software for websites in your business and gain these advantages:

Quicker Response Times

Free ticketing features help you minimize the total time spent on resolving a customer problem.

Single Point of Contact

Your support team can handle all customer requests from multiple channels in one place.

Improved Productivity of your Agents

By managing all support channels in one place, your agents spend less time on resolving issues.

Fastest free live chat software

LiveAgent’s free live chat software boasts the fastest chat widget on the market. When you compare LiveAgent vs. the competitor’s chat widget overall performance, you’ll notice that LiveAgent is the fastest. LiveAgent’s chat widget is displayed in just 2.5 seconds, meanwhile the competitor’s chat widgets take anywhere between 3.3 – 9.4 seconds to display. 

A fast chat widget is the way to go if you want to effectively convert a website visitor into a customer. According to an eMarketer report, 35% more people made a purchase online after using live chat.

LiveAgent rating live chat agent - gif
LiveAgent Chat invitation

Free live chat software features

Our free live chat tool is fully customizable, as well as language adaptable. In addition, by using our free live chat software you can utilize our free ticketing system with a universal inbox, call center, and a knowledge base/customer portal.

Our free live chat software offers a 7 day ticket history search and one integration (one live chat button, email address, contact form, phone number.) If you’re looking for more, such as unlimited search history, social media integrations and automation features, check out our paid plans.

Smooth website integration

LiveAgent was built to save your valuable time. A simple (copy & paste) integration connects you with your customers within seconds. LiveAgent routes new incoming chats to the right members in your team and dynamically adapts chat availability as you agents log in and log out during their shift.

Free live chat software erases customer service setbacks

Slow Response Times

12% of Americans rate their number one frustration with customer service as “lack of speed.” Statista

Lack of Clarity Across Media

72% of consumers see having to explain their problem to multiple people as poor customer service. Dimensional Research

Lack of Transparency

72% of consumers say that when contacting customer service they expect the agent to “know who they are, what they have purchased and have insights into their previous engagements.” Microsoft

LiveAgent Live Chat Demo | Live Agent02:16Youtube video: LiveAgent Live Chat Demo
Live Agent

Try LiveAgent today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Start with our free live chat solution, and upgrade to a paid version anytime to receive unlimited ticket history, more features, and no limits on number of live chat buttons, email addresses, phone numbers and contact forms.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required
G2 Crowd
Related Articles to Free live chat software
Chatiquette, also known as chat etiquette, was created to avoid misunderstandings or conflicts. Learn more about online chat to improve your business.

Online chat

Implementing live chat on a website is quick and easy with chatting apps like LiveAgent. It offers advanced chat tools and personalized support, improving customer engagement and satisfaction. LiveAgent is a cost-effective solution for businesses to foster customer relationships and provide efficient customer support.

Choose a way of chat routing and distribution such as - Random Assignment, Ring to all, or Max utilization. Read about it and learn more in the article.

Chat distribution

Implement LiveAgent's chat apps for quick and easy real-time communication with customers. Improve engagement and satisfaction to foster better relationships for businesses.

Chatting apps allow you to communicate with a customer in real time. You can find live chat tool as a one of 175 features in LiveAgent helpdesk.

Chatting apps

Implementing live chat on a website is quick and easy. Chatting apps enable real-time communication with customers, improving engagement and satisfaction. LiveAgent offers advanced chat tools and personalized support. Chat apps are essential for businesses to foster customer relationships and provide personalized support.

Live customer service is run by a firm which wants to give their product users or web visitors an adequate advice and support.

Live customer service

With LiveAgent, businesses can provide efficient customer support across all communication channels, resulting in higher satisfaction and retention.

Explore a selection of the best live chat software on the market. Choose the ideal live chat software for your website and raise your customer service to the moon.

Live chat software

LiveAgent is a highly recommended live chat solution that improves customer service by providing quick and efficient support.

Prepare your live chat answers faster with Real-time Typing View. Real-time Typing View allows you to see what the customer is typing before they hit send.

Real-time typing view

LiveAgent is a versatile help desk software that enhances customer engagement through various communication channels. It offers features like live chat support, email management, and customization options. This software is particularly useful for car dealerships as it provides personalized support, quick responses, and improves customer satisfaction. By integrating live chat onto websites, businesses can increase sales, customer loyalty, and personalize the customer journey. LiveAgent also offers multilingual and personalized live chat support, streamlining ticket management and enhancing customer satisfaction and response times.

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.

Schedule a one-on-one call and discover how LiveAgent can benefit your business.

We’re available on multiple dates

Schedule a demo