Need to provide support in multiple languages? Set up your Chat, Contact, or feedback widgets in a language that your customers and Agents speak.
Example of multilingual support
If you provide support to customers in multiple languages and want to route a communication to the Agents who speak the specific language, this can be done by creating contact widgets in custom languages. You can then route the communication from these widgets to Departments like “English”, “German”, “Spanish” or any other supported language.
Setting up a chat widget
If you want to configure the languages of your chat widgets, you can do this in the widget’s advanced settings.
Provide support on the go
Download our Android app and start answering tickets from anywhere. Try it today for free. No credit card required.
The article provides Workable customer service contact details including email, live chat, and call center support. There is also a knowledge base and social media support available. Workable is a recruiting software platform that offers job management, applicant tracking, candidate sourcing, and other recruiting tools to help employers find and hire talent quickly and efficiently. The online support system consists of a help center, video tutorials, and online community forums. Workable's customer service is available Monday through Friday from 8:00 am to 6:00 pm EST. Legal contacts include terms & conditions, privacy policy, security policy, and GDPR.
MultiTEL is a VoIP service provider that offers global coverage and cost-effective communication solutions. It also provides analytic tools for inbound and outbound calls and text messages. MultiTEL can be integrated with LiveAgent help desk software, which can help with customer call management and provide a wide range of help desk tools. The integration is free and easy to configure. LiveAgent offers a free 14-day trial and concierge migration services.
The article discusses the use of chat tools as an effective means of communication between customers and brands. Advanced chat tools in customer service software provide further capabilities, including pre-chat forms, offline forms, and tracking website visitors for more useful interactions with customers. LiveAgent provides one of the best chat tools and boasts several essential features such as chat history and distribution, among others. Using personalized responses through chat, businesses can build better relationships with customers, increase accessibility, and receive useful feedback. The article also includes sales contacts and a notice about the website's use of cookies.
Videos - Liveagent Product Tour
LiveAgent Help is a software solution that streamlines messages from different platforms into a single inbox for improved workflow efficiency and customer satisfaction. It offers a native live chat for customer engagement and monitoring of website behavior to convert visitors into paying customers. LiveAgent Help also provides a virtual call center with advanced features such as attended call transfers, unlimited call recordings, and IVR. A customer portal can also be built and customized with a knowledge base and community forums. The platform has been trusted by companies such as NASCAR and Forbes and offers a free trial.
