A live chat button is an icon placed somewhere on your website that allows customers to communicate with customer support in real time. It enables your agents to quickly and effectively resolve customer inquiries. The live chat button can increase a company’s profit, customer satisfaction, customer retention, agent satisfaction, and many more.
You can customize your chat button to better fit your page and overall branding. In LiveAgent, you can even set up a chat button animation to grip your website visitor’s attention right off the bat. Live chat for website users can make the most of it by customizing the chat button.
If you would like to learn about other features to improve your customer service, check out help desk software.
Frequently Asked Questions
What is a chat button?
Where a chat button should be located?
The live chat button should be placed on every page of your website in a visible place. The client should have no problem finding it. Thanks to this, the client can get a quick answer to the question that bothers him.
Can you personalize the LiveAgent chat button?
Live chat allows you to quickly answer customer questions. The chat button that should be on your site should be adapted to it. In LiveAgent you have the option of personalizing the button. By going to the Configuration > Chat > Chat buttons tab and clicking create, you will see the possibility of creating a button. You can choose from the available styles: speech bubble, side, corner or built-in. You can also create your own by uploading an image or by writing your own code. In the next window you can change the text, position and colors of the buttons.
Having a chat button on your website is crucial for real-time communication with customers, increasing customer satisfaction and trust in your brand. Customize the button to fit your page.
LiveAgent offers advanced chat tools and personalized support for businesses looking to improve customer engagement and satisfaction. With customizable chat buttons and various styles, it provides a cost-effective solution for efficient customer support.
Implementing live chat on a website offers quick response times, 24/7 availability, and improved customer satisfaction. LiveAgent provides advanced tools for personalized support.
Chatting apps are simple, fast, and easy to use tools for real-time communication with customers. They are cost-effective and improve customer service.
Real-time chat is essential for businesses, providing quick communication, reducing costs, and improving customer satisfaction. LiveAgent offers personalized support and advanced chat tools. It is crucial for customer engagement and can increase sales and loyalty.