With the LiveAgent desktop software, you don’t need to enter your credit card information in order to start the free trial. All you need is your browser and a connection to the Internet. Now, you’re ready to begin exploring the variety of options this tool offers.
The free trial option lets you utilize all the features available. Being free with no strings attached, you can cancel at any time. You can then switch to the full version if you decide to take advantage of the additional features.
What is a Free Trial Used For?
Before paying for a full subscription plan, you can use a free subscription period to fully understand how this cloud-based software works.
When you’re looking for a way to improve the customer experience, you can test LiveAgent’s features and advanced tools for 30 days free of charge. As you learn the ins and outs of the collaborative environment, you can improve relationships with your customers and enhance their digital experience.
While using the trial version, you will familiarize yourself with the main functions the service has to offer:
- Ticketing system - Manage and organize customer support tickets efficiently
- CRM - Customer Relationship Management tools for better customer insights
- Automated ticket distribution - Automatically route tickets to the right agents
- Hybrid ticket stream - Combine multiple communication channels in one view
- Social media integration - Connect with customers across social platforms
- Call and voice mail recordings - Record and review customer interactions
- Extra cloud storage - Store more data securely in the cloud
- Analytics for teams - Track team performance and key metrics
This lets you decide whether you would like to invest in the full version.
How Can I Get a Free Trial?
There are only two simple steps to follow:
Before signing up for a free trial subscription term on the LiveAgent cloud service, check your computer desktop requirements and reliable internet access.
Continue by clicking on the free trial download link. Enter the required information such as your full name, email address, and the name of your company. LiveAgent desktop software will automatically install a client and send you a free trial email confirmation.
Are Free Trials Really Free?
Yes, it is completely free to try out LiveAgent for 30 days without any future charges.
LiveAgent desktop software allows users access to its main features free of charge when signing up for a pilot version. This is without hidden costs to run into while testing the platform and analytics.
During your trial, you can start learning about various additional features and collaboration tools. For example, how to create custom roles for your agents, or how to set up your call center. This will greatly enhance the customer experience in dealing with potential issues.
LiveAgent’s practices educate clients about all the possibilities offered on this platform, before asking for anything in return.
What Happens After a Free Trial Ends?
After testing a free package for 30 days, you can decide if a service like the LiveAgent desktop software is the way to go for you and your business.
You can choose from four different subscription plans that LiveAgent offers:
- Starter - $15 per agent per month, billed annually. Email, live chat and AI, up to 5 agents
- Team - $29 per agent per month, billed annually. Adds social channels, call center, reporting and SLA, up to 15 agents
- Business - $49 per agent per month, billed annually. Adds more AI agents, branding removal, MCP server and audit log
- Enterprise - $3,199 per month, billed annually. 80 agents included, dedicated account manager
Each package offers a unique set of features and integrated tools available online. There is no free plan, but every plan starts with a 30-day free trial, so you can test LiveAgent before you pay.