Monitor the availability of your Agents. See time (date, hours, from, to) when your Agents are online. Filter statistics according to Departments. Agent availability can be exported to a CSV file.

Agent availability reports are available for:
- Tickets
- Chats
- Calls
Identify exceptionally hard-working agents
Generate agent reports to get an overview of how many tickets, calls, and chats they’ve answered. Try it today. No credit card required.
LiveAgent monthly updates: April edition
Discover LiveAgent’s April updates: chat fixes, improved ticket sorting, API enhancements & a new HelpDesk migration plugin. Read more!
Provide excellent customer service
Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.