Demo
Demo Free Trial
Change language
  1. Features
  2. Agent availability

Agent availability

Monitor your agents' availability in real-time, generate reports, and export data with LiveAgent. Analyze tickets, chats, and calls to identify top-performing agents. Start a free trial, no credit card required. Trusted by top-rated platforms.

Categories:
Available in:
Agent availability

Monitor the availability of your Agents. See time (date, hours, from, to) when your Agents are online. Filter statistics according to Departments. Agent availability can be exported to a CSV file.

Agent-availability-LiveAgent
Agent availability

Agent availability reports are available for:

  • Tickets
  • Chats
  • Calls

Identify exceptionally hard-working agents

Generate agent reports to get an overview of how many tickets, calls, and chats they’ve answered. Try it today. No credit card required.

Start free 30-day trial Schedule a Demo
Related Articles
Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Provide excellent customer service

Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.

Would you like to learn more about LiveAgent? Request a free demo to learn more about LiveAgent and how it can help you succeed.

Schedule a demo

Schedule a personalized LiveAgent demo to discover how our help desk software can enhance your customer satisfaction and sales. Get a tour of our features, ask questions, and invite your team to join. No trial account needed to start!

Agent signature is a personalized signature of each agent. A signature can be added to canned messages, templates. Create a signature in LiveAgent settings!

Agent signature

Discover the power of personalized agent signatures with LiveAgent. Customize your email and message signatures for a branded touch, enhancing customer interactions. Start your free trial today and elevate your customer service experience effortlessly!

Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy.

LiveAgent Academy

Explore LiveAgent Academy, your ultimate resource for mastering customer service. Discover tips, motivational quotes, best practices, and essential skills to enhance customer experiences, loyalty, and satisfaction. Unlock your team's potential with expert insights today!

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.

Decline Accept
Start Free Trial x