LiveAgent knowledge base review
LiveAgent's knowledge base software offers a user-friendly interface with affordable pricing and easy-to-use features. It allows customization and provides smooth user experience on various browsers. The subscription-based pricing makes it flexible for businesses of all sizes. However, it lacks a preview on different devices. Overall, it's a great option for creating an engaging customer portal with knowledge base articles and forums.
Introducing LiveAgent’s new AI-powered feature in the works
LiveAgent is a customer support software with AI-powered features, including email ticketing reply templates based on knowledge base articles. It improves response times, accuracy, and personalization, while helping to cut costs and enhance the customer experience.
Looking to move from LiveChat to LiveAgent?
LiveAgent is a highly recommended customer support tool with multiple language support and pricing starting at $9/month. It offers features like Live Chat, Call Center, Self-Service portal, and integrations with social media platforms. They also offer free data migration and support plugins for various software.
Twitter integration announcement
LiveAgent offers affordable Twitter integration that enables businesses to stay connected with their customers. Recently, Twitter updated its monetization structure, leading to increased costs for Enterprise variations. To keep costs low, LiveAgent has implemented a solution that allows customers to insert their own Twitter API while staying connected to their customers. LiveAgent is a customer service software that offers various features such as VoIP phone systems, inbound call center software, and email management software. Also, LiveAgent has released a new update that improves the user experience and fixes bugs. Additionally, LiveAgent supports integration with website builder uKit, providing businesses with the flexibility they need.
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