LiveAgent Monthly Updates: April Edition
Discover LiveAgent's April updates: Duo SSO integration, AWS migration progress, new ticket editor, and enhanced...
3 min read
Blog
Customer service news focused around help desk software and customer satisfaction. LiveAgent brings you tips and tricks for building loyal customer base and keeping your team productive.
LiveAgent Monthly Updates: March Edition
Discover LiveAgent's March updates: improved chat images, Facebook & WhatsApp integrations, AWS migration progress, new...
4 min read
LiveAgent Monthly Updates: February Edition
Explore LiveAgent's February updates featuring revamped ticket control buttons, migration to Amazon servers, streamlined...
4 min read
LiveAgent Monthly Updates: January Edition
Explore LiveAgent's January updates featuring revamped SLA functionality, new 'Closed' ticket status, keyboard shortcuts...
4 min read
LiveAgent monthly updates: December edition
Discover LiveAgent's December updates: AI Answer Assistant, enhanced API, 'Closed' ticket status, unified timezones &...
4 min read
LiveAgent Monthly Updates: November Edition
Discover the latest LiveAgent updates in the November edition! Enhance your workflow with new shortcuts for Windows,...
3 min read
LiveAgent Monthly Updates: October Edition
Discover LiveAgent's October updates: error IDs for faster fixes, refreshed widgets, Tag Archiving, SLA refinements, AI...
3 min read
LiveAgent Monthly Updates: September Edition
Explore LiveAgent's September updates, featuring a revamped agent ranking, seamless Facebook message integration, smooth...
3 min read
LiveAgent Monthly Updates: August Edition
Explore LiveAgent's August updates including Agent Typing Detection, file attachments in forms, PHP 8.2 compatibility,...
5 min read
LiveAgent July 2023 Updates: Bug Fixes & Design Enhancements
Explore LiveAgent's July 2023 updates including bug fixes, design upgrades, better ticket visibility, secure email...
5 min read
LiveAgent Monthly Updates: June Edition
Discover LiveAgent's June updates with key fixes and improvements: better text contrast, email fetching, Facebook...
6 min read
LiveAgent 5.39 – Improvements and fixes
Discover LiveAgent 5.39, featuring SSO integration with Google, Microsoft, Facebook, and Okta, improved email parsing,...
4 min read
LiveAgent Monthly Updates: May Edition
Discover LiveAgent's May updates! Enhanced email behavior, fixed filters/tags, improved plugins & more for efficient...
4 min read
LiveAgent 5.37 – More fixes and updates to our features
LiveAgent 5.37 update resolves issues like knowledge base search, WhatsApp tag rules, and chat functionality while...
3 min read
LiveAgent 5.36 – Improvements and fixes
Discover LiveAgent 5.36! Enhanced report permissions, call handling, email setup, and bug fixes for seamless customer...
3 min read
LiveAgent 5.35 – Another round of improvements and fixes
LiveAgent 5.35 update enhances user experience with asynchronous chat loading, new chat colors, and fixes bugs in email...
4 min read
The leader in help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
