LiveAgent Monthly Updates: February Edition
Explore LiveAgent's February updates featuring revamped ticket control buttons, migration to Amazon servers, streamlined...
4 min read
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Customer service news focused around help desk software and customer satisfaction. LiveAgent brings you tips and tricks for building loyal customer base and keeping your team productive.
LiveAgent Monthly Updates: January Edition
Explore LiveAgent's January updates featuring revamped SLA functionality, new 'Closed' ticket status, keyboard shortcuts...
4 min read
LiveAgent monthly updates: December edition
Discover LiveAgent's December updates: AI Answer Assistant, enhanced API, 'Closed' ticket status, unified timezones &...
4 min read
LiveAgent Monthly Updates: November Edition
Discover the latest LiveAgent updates in the November edition! Enhance your workflow with new shortcuts for Windows,...
3 min read
LiveAgent Monthly Updates: October Edition
Discover LiveAgent's October updates: error IDs for faster fixes, refreshed widgets, Tag Archiving, SLA refinements, AI...
3 min read
LiveAgent Monthly Updates: September Edition
Explore LiveAgent's September updates, featuring a revamped agent ranking, seamless Facebook message integration, smooth...
3 min read
LiveAgent Monthly Updates: August Edition
Explore LiveAgent's August updates including Agent Typing Detection, file attachments in forms, PHP 8.2 compatibility,...
5 min read
LiveAgent Monthly Updates: June Edition
Discover LiveAgent's June updates with key fixes and improvements: better text contrast, email fetching, Facebook...
5 min read
LiveAgent 5.39 – Improvements and fixes
Discover LiveAgent 5.39, featuring SSO integration with Google, Microsoft, Facebook, and Okta, improved email parsing,...
4 min read
LiveAgent Monthly Updates: May Edition
Discover LiveAgent's May updates! Enhanced email behavior, fixed filters/tags, improved plugins & more for efficient...
4 min read
LiveAgent 5.36 – Improvements and fixes
Discover LiveAgent 5.36! Enhanced report permissions, call handling, email setup, and bug fixes for seamless customer...
3 min read
LiveAgent 5.35 – Another round of improvements and fixes
LiveAgent 5.35 update enhances user experience with asynchronous chat loading, new chat colors, and fixes bugs in email...
4 min read
LiveAgent 5.34 – Bringing a plethora of improvements
LiveAgent 5.34 update includes custom roles permissions logs, customizable ticket tabs order, improved status messages,...
5 min read
LiveAgent 5.32 – Design improvements and other fixes
LiveAgent 5.32 update enhances design and resolves issues like disappearing attachments, save button errors, and long...
3 min read
LiveAgent 5.31 – New chat theme and additional app improvements
LiveAgent 5.31 introduces a new Minimal chat theme, customizable colors, and enhancements in chat design, Facebook...
3 min read
LiveAgent 5.29 – We're bringing new interesting features
Discover LiveAgent 5.29! New features include custom roles, phone scheduler, ISO date format, Intercom migration plugin...
5 min read