The ultimate guide to choosing the best CRM software in 2025
Discover the benefits, types, and top 25 CRM software for 2025. Enhance customer interactions, boost sales, and improve...
21 min read
Blog
Customer service news focused around help desk software and customer satisfaction. LiveAgent brings you tips and tricks for building loyal customer base and keeping your team productive.
Best Ticketing Systems (2026): 10 Tools, Prices, Pros & Cons
Ten ticketing (trouble ticket) systems compared: prices checked, the plan you need for SLAs at 3, 10 and 25 agents, and...
36 min read
25 best incident management software
Discover the top 25 incident management software solutions to improve issue tracking, organization, and transparency...
29 min read
The 20 best forum software
Explore the top 20 forum software options for businesses, featuring tools like LiveAgent and WordPress. Key features...
30 min read
The Ultimate Guide to Choosing the Best Client Portal Software in 2026
Explore the best client portal software for 2026, including LiveAgent, Freshdesk, and SuperOkay. Compare features,...
14 min read
Best Real Estate Live Chat Software: Top 20 Solutions
Discover the top 5 real estate live chat software solutions to enhance customer support, generate leads, and boost...
24 min read
Call Center Memes: Laugh, Destress, and Learn Better Customer Service
Destress with call center memes and learn to handle tough interactions with empathy. Explore relaxation tips like...
3 min read
Customer Service Memes: Learn From Relatable Situations
Explore relatable customer service memes offering insights into handling difficult customers and improving experiences...
3 min read
Discover the best 13 ecommerce live chat software + tips
Explore the top 13 ecommerce live chat software options to enhance customer service, boost sales, and reduce cart...
32 min read
Best Live Chat Plugins for WordPress
Explore the best live chat plugins for WordPress. Compare features, pricing, and find the perfect solution to enhance...
7 min read
The best 10 live chat widgets: Reviews, tips, and more
Explore the top 10 live chat widgets to enhance customer engagement with real-time assistance. Discover key features,...
31 min read
Best VoIP Softphone Apps for Mac in 2026
Explore the best VoIP softphone apps for Mac in 2026, like CounterPath Bria Teams Pro, ZoiPer, and Linphone. Assess...
17 min read
Omnichannel Customer Service: Definition, Benefits & Strategy
Learn to provide jaw-dropping omnichannel support with 7 strategies: develop a strategy, enhance social media response...
13 min read
Customer Service in Healthcare: Importance and Examples
Explore the critical role of customer service in healthcare, along with the challenges and strategies for improvement to...
16 min read
How to Make Your Customers Happy: 20 Tips & Examples
Boost customer happiness with these 10 tips: master your product, respond quickly to queries, empower customers to solve...
20 min read
Churn Rate 101: What is it, How it is Calculated, and How to Reduce it
Churn rate is the percentage of customers who stop using a service over time. To reduce it, businesses should enhance...
11 min read