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Fed up with your help desk software?

Looking to switch to a separate customer service software? LiveAgent has got your back. Provide support with email, live chat, social media, knowledge base and call center. With more than 175+ features and 40+ integrations you can put focus on customer service like never before.

Make your help desk simpler with the right software and migrate from Bitrix24 to LiveAgent in minutes. We offer an assisted Bitrix24 migration that will import all your data from Bitrix24 to LiveAgent. It’s free and takes only 5 minutes.

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Bitrix24 vs LiveAgent at a glance

Feature	LiveAgent	Bitrix24
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	✅Yes
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	✅Yes
Twitter	✅Yes	✅Yes
Instagram	✅Yes	✅Yes
Viber	✅Yes	✅Yes
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	✅Yes
Video Calls	✅Yes	✅Yes
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	✅Yes
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	✅Yes
Unlimited 24/7 Support	✅Yes	✅Yes

3 reasons why companies switch to LiveAgent

Improved satisfaction

LiveAgent increases the customer satisfaction and improves your conversion rates.

Increased productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Rich on features

With more than 175 advanced help desk features, providing customer support will be a piece of cake.

Powerful Bitrix24 alternative

Do you want to focus more on your customer support and provide a different solution to your help desk? LiveAgent is the right answer for your needs.

LiveAgent offers you tools, features and integrations for providing better customer support without additional clutter or mess in your software. And, it will not ruin your budget. We offer you three reasonably priced plans for your business. Furthermore, you can buy separate features to avoid overpaying or to make a plan fit more to your liking.

Integrations

Better customer care

Customer care is an important part of any successful business and therefore should not be neglected. By using special software focused on providing a better solution for customer care, you can increase your customer satisfaction and ROI.

Keep them happy with the right software.

Customer stories

See why companies switch to LiveAgent

Pay only for what you really need

Bitrix24 is a great tool but it might not be the right fit for every business. With LiveAgent, you get only the best and relevant tools and features, and you do not have to pay for anything you will not use.

We are offering three reasonably priced plans that will get you exactly what you need. And in case that is not enough, you can buy separate features to improve your workflow.

Compare plans

Ready to make a switch?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

Looking for an alternative to something else?

Curious to see how we measure up to other popular help desk solutions? Check out our comparison pages and discover all that we have to offer.

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