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Fed up with your help desk software?

Do you want to improve your customer engagement and provide support? Try LiveAgent today! LiveAgent offers 175+ useful features, live chat, email integration, call center support and much more to provide you with the best tools for your business.

Making a switch is easy! We offer an assisted migration from Birdseed to LiveAgent that will import all of your data. It’s free and it takes only 5 minutes.

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Birdseed vs LiveAgent at a glance

Feature	LiveAgent	Birdseed
Feature Ticketing	LiveAgent ✅Yes	Birdseed ❌No
Feature Live Chat	LiveAgent ✅Yes	Birdseed ✅Yes
Feature Call Center	LiveAgent ✅Yes	Birdseed ❌No
Feature Self-Service	LiveAgent ✅Yes	Birdseed ✅Yes
Feature Facebook	LiveAgent ✅Yes	Birdseed ❌No
Feature Twitter	LiveAgent ✅Yes	Birdseed ❌No
Feature Instagram	LiveAgent ✅Yes	Birdseed ❌No
Feature Viber	LiveAgent ✅Yes	Birdseed ❌No
Feature WhatsApp	LiveAgent ✅Yes	Birdseed ❌No
Feature Knowledge Base	LiveAgent ✅Yes	Birdseed ✅Yes
Feature Customer Forum	LiveAgent ✅Yes	Birdseed ❌No
Feature Automation and Rules	LiveAgent ✅Yes	Birdseed ❌No
Feature API	LiveAgent ✅Yes	Birdseed ❌No
Feature Interactive Voice Response (IVR)	LiveAgent ✅Yes	Birdseed ❌No
Feature Video Calls	LiveAgent ✅Yes	Birdseed ✅Yes
Feature Unlimited History	LiveAgent ✅Yes	Birdseed ✅Yes
Feature Unlimited Websites	LiveAgent ✅Yes	Birdseed ✅Yes
Feature Unlimited Chat Buttons	LiveAgent ✅Yes	Birdseed ❌No
Feature Unlimited Tickets/Mails	LiveAgent ✅Yes	Birdseed ❌No
Feature Unlimited Call Recording	LiveAgent ✅Yes	Birdseed ❌No
Feature Unlimited 24/7 Support	LiveAgent ✅Yes	Birdseed ❌No

3 reasons why companies switch to LiveAgent

Fastest live chat

Our Live Chat widget is the fastest on the market, with chat displayed speeds at less than 2.5 seconds. Provide the customer support at the speed of light

Rich on features

LiveAget is packed with over 175 + advanced features to make your work flow easier, more enjoyable and more efficient. Focus on the most important tasks.

Improved satisfaction

LiveAgent increases customer satisfaction and improves conversion rates. Customers appreciate quick and on point customer care. Start focusing on it with LiveAgent.

Powerful Birdseed alternative

LiveAgent offers you several ways to connect with your customers in one software. This includes email, live chat, call center, social media support (Facebook, Instagram and Twitter) and knowledge base. Furthermore you are able to have unlimited agents to handle customers and more than 175 useful features to increase your workflow.

Accessing so many options and features does not have to cost you heaps of money. LiveAgent offers you three paid plans which will not ruin your company budget.

Discover features

The fastest live chat widget

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at only 2.5 seconds. You can see the results and comparison here.

Live chat allows your customers to reach you instantly from your website. If you want to turn a visitor into a paying customer, live chat is a must have feature for your website.

Do more for less

Getting all of the incredible tools, features and integrations does not have to ruin your budget. LiveAgent offers affordable paid plans for any business that offer various combinations of tools and features for your customer service.

More expensive does not always mean better when you have the right software ready to help you out. Have a look at our plans and decide for yourself.

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Ready to make a change?

Why not switch to LiveAgent today? You can get a 30 days trial packed with everything we offer to see why LiveAgent is so great.

LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.

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Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Provide excellent customer service

Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.

Would you like to learn more about LiveAgent? Request a free demo to learn more about LiveAgent and how it can help you succeed.

Schedule a demo

Schedule a personalized LiveAgent demo to discover how our help desk software can enhance your customer satisfaction and sales. Get a tour of our features, ask questions, and invite your team to join. No trial account needed to start!

The right fit for every business

LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.