Looking for a Zoho Desk Alternative?

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Fed up with your help desk software?

Zoho Desk is a great multichannel help desk software with competitive pricing. It utilizes a built in knowledge base, AI capabilities and multi-stakeholder process management. However, if you’re shopping around and looking for a Zoho Desk alternative, consider LiveAgent.

LiveAgent is a fully-featured help-desk software which will boost your customer service team’s productivity, increase customer satisfaction, and save you money all at the same time. LiveAgent has served over 15,000 businesses and 150M end-users worldwide. Join them in providing world-class customer service. We make it easy.

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3 Reasons Why Companies Switch to LiveAgent

Find out how LiveAgent stands out from other alternatives

Improved Satisfaction

LiveAgent increases customer satisfaction and improves conversion rates.

Increased Productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Full of Useful Features

With more than 179 help desk features, providing support will be a piece of cake.

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Zoho Desk vs LiveAgent at a glance

Feature	LiveAgent	Zoho Desk
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	✅Yes
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	✅Yes
Twitter	✅Yes	✅Yes
Instagram	✅Yes	✅Yes
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	✅Yes
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	✅Yes
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	✅Yes
Unlimited 24/7 Support	✅Yes	❌No

Powerful Zoho Desk Alternative

Getting the best value for your money is crucial when you’re looking for a great help desk software. That’s why LiveAgent offers 4 competitively priced packages. The core packages feature a hybrid ticket stream, unified omni-channel inbox, reporting, automation rules, gamification and much more! With LiveAgent, you get more for less — so if you’re looking for a fully-featured Zoho Desk alternative, try LiveAgent. Start your free 30-day trial today. No credit card required.

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Get an overview of your customer support

See usage, statistics, evaluate performance reports, and learn from customer satisfaction ratings.

If you’re looking for a Zoho Desk alternative and speed is a metric that’s important to you, LiveAgent might be what you’re looking for. LiveAgent boasts the fastest chat widget on the market — it displays in just 2.5 seconds.

A fast chat widget is the way to go if you want to effectively convert a website visitor into a customer. According to an eMarketer report, 35% of website visitors made an online purchase after using live chat.

We're Multilingual

Our software is multilingual. LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets. Don’t let foreign languages create a barrier between you and your customers. We’ve got you covered.

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You Deserve the Best

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. That’s why it’s a great alternative to Zoho Desk. LiveAgent saves you time and money, so you can focus on what’s important — building meaningful relationships with your customers.

LiveAgent vs Zoho Desk Comparison

Check out how we compare to Zoho Desk based on customer reviews on Capterra

See why our Customers Chose LiveAgent

Compare us with other software

Curious to see how we measure up to other popular software solutions? Check out our comparison pages and discover all that we have to offer.

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LiveAgent is more cost-effective when compared to other help desk solutions and it has more than 175 help desk features and over 40 integrations. See more.

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Users praise LiveAgent for its affordable pricing, helpful support team, advanced automation, and seamless integration with other tools. They also appreciate the ability to send emails, attach files, and manage email flow easily, unlike their previous experience with ZenDesk. LiveAgent's functionality, stability, and mobile features make it the preferred choice over other help desk systems like Freshdesk and Zendesk. The system offers a rich set of functions at a good value, making it suitable for small business owners. Overall, LiveAgent receives positive reviews for its configuration options, responsive support, and customer satisfaction.

LiveAgent has more than 175 features, over 40 integrations and a great price tag. See why you should switch from HelpCrunch to LiveAgent.

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Want better call support? Try LiveAgent that can do much more than just phone calls. Find out about the benefits and key features of LiveAgent help desk.

Looking for a LiveCall alternative?

LiveAgent is a popular choice for companies switching from ZenDesk due to its affordable pricing, helpful support team, and advanced automation features. Users also appreciate the ability to send emails, attach files, and manage emails and chats in one window. The service is stable even on mobile platforms and integrates well with social networks. Many users find LiveAgent to be a valuable tool with good value for money.

Get the right software and provide your customers with the best support you can. LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020.

Looking for a Freshcaller alternative?

LiveAgent offers comprehensive knowledge repositories, multi-channel communication, real-time chat, reporting/analytics, self-service portals, service level agreement management, social media integrations, ticket management, and workflow management as a powerful alternative to Freshcaller. Additionally, LiveAgent boasts the fastest live chat widget on the market.

Looking for a Gorgias alternative?

LiveAgent is praised by users for its effective communication with customers, improving customer service and satisfaction, and increasing sales conversion rates. Users recommend trying it out for free.

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Looking for a Zoho Desk Alternative?

Discover why LiveAgent is the best Zoho Desk alternative on the market.

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Fed up with your help desk software?