Are you looking for a software that does more than just live chat? LiveAgent is the ultimate help desk solutions for your business. Provide your customers with options when it comes to customer support.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.
Over 175 + features to make your work flow easier and more enjoyable.
LiveAgent increases customer satisfaction & improves conversion rates.
Save money! LiveAgent is more cost-effective when compared to other help desk solutions.
Feature | LiveAgent | Olark |
---|---|---|
Ticketing | ✅Yes | ❌No |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ❌No |
Self-Service | ✅Yes | ❌No |
✅Yes | ❌No | |
✅Yes | ❌No | |
✅Yes | ❌No | |
Viber | ✅Yes | ❌No |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ❌No |
Customer Forum | ✅Yes | ❌No |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ❌No |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ❌No |
Unlimited Tickets/Mails | ✅Yes | ❌No |
Unlimited Call Recording | ✅Yes | ❌No |
Unlimited 24/7 Support | ✅Yes | ❌No |
Live chat is a great tool when it comes to providing customer support. However, giving your customers multiple ways to get in touch with you is something that will pay off in the long run.
Give your customer support a way to integrate email, live chat, social media, call center and knowledge base in one great package.
Live chat is an essential tool for providing customer support. It should be fast, reliable and customizable to match with the branding of your business. And it should be lightning fast too!
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Being slow will no longer be an issue with LiveAgent.
Giving your customers and agents more options does not have to ruin your budget. LiveAgent has three great paid plans that are packed with only the best tools, features and integrations to help you ease your workflow.
Get all the tools you need for a great price. See our pricing plans and learn more.
Don’t settle for a software that doesn’t do it all. Make a change for the better. Switch to LiveAgent and get access to all the best tools, features and integrations for your help desk.
Curious to see how we measure up to other popular solutions? Check out our comparison pages and discover all that we have to offer.
Looking for a SupportBee alternative?
Discover the best SupportBee alternative: LiveAgent! Enjoy no setup fees, 24/7 support, and a free trial. No credit card needed!
Looking for a better helpdesk software?
See why LiveAgent is the best alternative to Desk.com. Find out the benefits and sign up for a free 14-day, no strings attached trial today.
Looking for a LiveHelpNow alternative?
LiveAgent is more cost-effective when compared to other help desk solutions and it has more than 175 help desk features and over 40 integrations. See more.
Looking for a Tawk alternative?
LiveAgent is the ultimate omnichannel solution for your help desk. LiveAgent's ticket system takes care of everything for you.
Join our community of happy clients and provide excellent customer support with LiveAgent.
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Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team