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Fed up with your help desk software?

Are you looking for a software that can do more than just phone calls? LiveAgent is the ultimate omnichannel help desk solution to help make your customer support better.

LiveAgent offers you plenty of communication channels, more than 175 features and over 40 integrations to help you provide the best customer support possible.

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3 reasons why companies switch to LiveAgent

Call center support

Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Novocall vs LiveAgent at a glance

Feature	LiveAgent	Novocall
Ticketing	✅Yes	❌No
Live Chat	✅Yes	❌No
Call Center	✅Yes	✅Yes
Self-Service	✅Yes	❌No
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	❌No
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	✅Yes
API	✅Yes	❌No
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	❌No
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	❌No
Unlimited Call Recording	✅Yes	✅Yes
Unlimited 24/7 Support	✅Yes	✅Yes

A powerful Novocall alternative

Bring your customer support to a higher level and provide your customers with the option to connect with you via multiple channels. Email, live chat, social media, call center and knowledge base are all included within one ultimate solution.

Everything is managed via a reliable ticket system, so every single communication you receive is sorted automatically. That way you can focus on the important and save time.

The fastest live chat

Live chat is an essential tool when it comes to providing customer support. It allows your customers to connect with your agents instantly from your website.

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Provide support with lightning speed.

Call center support

If you don’t want to give up on call center, you don’t have to. LiveAgent allows you to set up your call center quickly and easily. You can connect it with your browser, phone or any other equipment of your choice.

There is no need for 3rd party providers, LiveAgent takes care of everything for you.

See why companies switch to LiveAgent

Ready to switch to LiveAgent?

Switch to LiveAgent and give your customers more options when it comes to customer support. LiveAgent has three great pricing plans packed with useful tools, features and integrations to speed up your workflow. Have a look and decide which one suits you the best.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

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Compare us with other software alternatives

Curious to see how we measure up to other popular software solutions? Check out our comparison pages and discover all that we have to offer.

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LiveAgent combines excellent live chat, ticketing, and automation. Improve your marketing with LiveAgent help desk software.

Need to improve your marketing reputation?

Improve marketing with LiveAgent by tracking communication channels, managing tickets, and improving productivity with automation features. Get notified of new interactions and streamline customer support for better customer satisfaction. CEO Peter Komornik recommends LiveAgent for exceptional support.

Print your Tickets in a printer-friendly version by LiveAgent's feature - Print tickets. Find out more in the article and watch our video.

Ticket export

LiveAgent offers a customer service software with multiple features including a customizable ticketing system, VoIP phone systems, and inbound call center software. It also allows for the easy transfer of ticket lists, knowledge bases, and live chats. The software has received high praise for its ease of use, reliability, and cost-effectiveness with pricing starting at $9/month/agent. LiveAgent offers a 14-day free trial and one-on-one demos to showcase its benefits. Additionally, it provides an option to export tickets in HTML or PDF format for easy printing, sharing, or saving.

Explore the best 18 free help desk software and ticketing systems of 2024. Enhance your customer service experience without breaking the bank.

Best 18 free help desk and ticketing software in 2024

LiveAgent is praised for its functionality, stability, and integration with social media. Users switched from Zendesk and other help desk systems for its affordability and excellent customer support.

Our support agents will gladly help you migrate your data from Novocall safely and effortlessly. Join LiveAgent today and provide better support.

Moving from Novocall to LiveAgent?

LiveAgent offers customer service software and VoIP phone systems to improve brand reputation and customer relationships. It focuses on personal connections, exceptional experiences, and turning buyers into brand advocates for sustainable business growth. It offers a 30-day free trial and is praised for speeding up communication, improving customer service, and boosting sales. It also offers significant savings, multiple language support, and various pricing plans. LiveAgent is a comprehensive help desk software with over 179 features and 40 integrations, and it is highly rated. It is a recommended alternative for businesses seeking to enhance customer experience. LiveAgent is a trusted help desk software with language adaptable widgets and multiple language support, with pricing starting at $9/month. It also offers a 30-day free trial. LiveAgent supports various communication channels, including email, live chat, call centers, customer portals, knowledge base, and social media – Facebook, Twitter, Instagram, WhatsApp, and Viber. It offers outstanding customer service 24/7 support from its agents and a ultimate help desk solution with more than 175 features and over 40 integrations. It provides language adaptable widgets, 43 different translations, and is free forever or with three paid plans. LiveAgent also offers a migration plugin for Novocall, allowing for the migration of agents, admins, end users, customers, department and ticket tags, tickets, and attachments.

The best live chat alternatives contain a specific set of features that will set you up for success. Find out what they are today!

Discover the best live chat alternative

LiveAgent is highly recommended as a superior alternative to Kayako, providing added value and quick, effective support solutions for businesses.

Ticketing software

LiveAgent is a highly recommended customer service solution that improves communication and support. It offers efficient ticket tracking and chat options.