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Fed up with your help desk software?

Are you searching for a different solution for your help desk? LiveAgent is a great piece of software that is packed with tools and features to help you provide better customer support.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

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14 or 30 days free trial No Credit Card required

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3 reasons why companies switch to LiveAgent

Call center support

Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

LeadDesk vs LiveAgent at a glance

Feature	LiveAgent	LeadDesk
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	✅Yes
Call Center	✅Yes	✅Yes
Self-Service	✅Yes	❌No
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	❌No
Knowledge Base	✅Yes	❌No
Customer Forum	✅Yes	❌No
Automation and Rules	✅Yes	❌No
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	✅Yes
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	❌No
Unlimited Websites	✅Yes	❌No
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	❌No
Unlimited Call Recording	✅Yes	✅Yes
Unlimited 24/7 Support	✅Yes	✅Yes

Powerful LeadDesk alternative

Give your customers more than just phone support. With LiveAgent, you can provide support via email, live chat, knowledge base, call center or social media like Instagram or Twitter.

Give your customers options and convenience when it comes to communication.

The fastest live chat

Live chat is an essential tool when it comes to providing customer support. Turn your website visitors into paying customers easily via a live chat widget on your website.

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Answer with lightning speed and don’t keep your customers waiting.

Call center support

Switching to LiveAgent doesn’t mean you have to give up on providing support via phone. Call center is easy to set up, it literally takes minutes. You can make calls via browser, phone or any other equipment of your choice.

LiveAgent takes care of everything for you, so there is no need for 3rd party providers.

See why companies switch to LiveAgent

Get more for less

You don’t have to pay more to get more. LiveAgent offers you three paid plans that are packed with the best tools and features for providing customer support.

In case you want to, you can always buy separate features to add something extra to your plan without overpaying. Click below to learn more.

Compare plans

Compare us to different help desk software

Curious to see how we measure up to other popular help desk solutions? Check out our comparison pages and discover all that we have to offer.

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Alternatives

The pricing for LiveChat ranges from $9 to $65 per agent per month. Intercom and Zendesk do not offer certain features mentioned.

LiveAgent is a help desk solution that allows you to take your customer service further. Email, live chat, social media (Facebook, Instagram and more).

Looking for a Front alternative?

Increase sales with LiveAgent, a CallPage alternative. Affordable pricing, automation, and excellent support. Try it today for a better marketing experience.

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Improve marketing strategies with our GPTSummarizer. Increase sales, target your audience effectively, and create compelling campaigns with our help. LiveAgent is a powerful customer service software with efficient communication and response times. It offers advanced chat tools, integration options, and affordability. Compare alternatives and try it for free.