Looking for a LeadDesk alternative?

Discover why LiveAgent is the best LeadDesk alternative on the market.

  • ✓ No setup fee
  • Customer service 24/7
  • ✓ No credit card required
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Are you searching for a different solution for your help desk? LiveAgent is a great piece of software that is packed with tools and features to help you provide better customer support.

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2023. Stay closer to your customers and help them faster with LiveAgent.

  • SourceForge Spring leader 2024
  • Most popular software Q2 2024
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Save more with LiveAgent

3 reasons why companies switch to LiveAgent

Call center support

Besides many other features, LiveAgent also supports call center integration. It’s quick and easy to set up!

Rich on features

Over 175 + features to make your work flow easier and more enjoyable. 

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

LeadDesk vs LiveAgent at a glance

FeatureLiveAgentLeadDesk
Ticketing✅Yes✅Yes
Live Chat✅Yes✅Yes
Call Center✅Yes✅Yes
Self-Service✅Yes❌No
Facebook✅Yes❌No
Twitter✅Yes❌No
Instagram✅Yes❌No
Viber✅Yes❌No
WhatsApp✅Yes❌No
Knowledge Base✅Yes❌No
Customer Forum✅Yes❌No
Automation and Rules✅Yes❌No
API✅Yes✅Yes
Interactive Voice Response (IVR) ✅Yes✅Yes
Video Calls✅Yes❌No
Unlimited History✅Yes❌No
Unlimited Websites✅Yes❌No
Unlimited Chat Buttons✅Yes❌No
Unlimited Tickets/Mails✅Yes❌No
Unlimited Call Recording✅Yes✅Yes
Unlimited 24/7 Support✅Yes✅Yes
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Powerful LeadDesk alternative

Give your customers more than just phone support. With LiveAgent, you can provide support via email, live chat, knowledge base, call center or social media like Instagram or Twitter.

Give your customers options and convenience when it comes to communication. 

The fastest live chat

Live chat is an essential tool when it comes to providing customer support. Turn your website visitors into paying customers easily via a live chat widget on your website.

LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. Answer with lightning speed and don’t keep your customers waiting.

Watch the website loading time
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Call center support

Switching to LiveAgent doesn’t mean you have to give up on providing support via phone. Call center is easy to set up, it literally takes minutes. You can make calls via browser, phone or any other equipment of your choice.

LiveAgent takes care of everything for you, so there is no need for 3rd party providers. 

See why companies switch to LiveAgent

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Get more for less

You don’t have to pay more to get more. LiveAgent offers you three paid plans that are packed with the best tools and features for providing customer support. 

In case you want to, you can always buy separate features to add something extra to your plan without overpaying. Click below to learn more.

Related Articles to LeadDesk alternative
If you're looking for a powerful Crisp alternative, consider LiveAgent. It's a fully featured help desk software with the fastest chat widget.

Need a Crisp alternative?

WhatsApp integrations, knowledge base, customer forum, automation, API, IVR, video calls, unlimited history, websites, chat buttons, tickets/mails, call recording, 24/7 support. LiveAgent gives access to all these features while Crisp has limited offerings.

Review the best call center comparison for 2024 based on price, features, functionality, and customer reviews from Captterra, G2, and more!

Call center alternative for sales and support

LiveAgent is a powerful tool for customer communication. It speeds up communication, provides chat options, and is trusted by companies like Huawei and BMW. Try it for free now!

Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!

Alternatives

The pricing for LiveChat ranges from $9 to $65 per agent per month. Intercom and Zendesk do not offer certain features mentioned.

LiveAgent is a help desk solution that allows you to take your customer service further. Email, live chat, social media (Facebook, Instagram and more).

Looking for a Front alternative?

Increase sales with LiveAgent, a CallPage alternative. Affordable pricing, automation, and excellent support. Try it today for a better marketing experience.

LiveAgent has more than 175 features, over 40 integrations and a great price tag. See why you should switch from HelpCrunch to LiveAgent.

Looking for a HelpCrunch alternative?

Improve marketing strategies with our GPTSummarizer. Increase sales, target your audience effectively, and create compelling campaigns with our help. LiveAgent is a powerful customer service software with efficient communication and response times. It offers advanced chat tools, integration options, and affordability. Compare alternatives and try it for free.

Your search for a OneDesk alternative is over. Switch to LiveAgent and get a multi-channel ticketing system that also supports social media.

Searching for a OneDesk alternative?

LiveAgent is highly recommended as a superior alternative to Kayako, offering prompt support and improved customer service.

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