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Fed up with your help desk software?

Increase customer satisfaction with the right Helprace help desk software alternative. Reliable ticketing system, knowledge base, live chat or social media support, LiveAgent has the tools to help you provide the best customer service and increase agent productivity.

Read more about our intuitive support solution and find out if it’s the right alternative to Helprace for your business.

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Benefits of switching to LiveAgent

Increased return on interest

Turn your website viewers into paying customers and increase your income.

Saves time and money

Save time and money by having everything in one help desk solution.

Improves agent productivity

Great toolset, features and integrations help you get done more.

Helprace vs LiveAgent at a glance

Feature	LiveAgent	Helprace
Ticketing	✅Yes	✅Yes
Live Chat	✅Yes	❌No
Call Center	✅Yes	❌No
Self-Service	✅Yes	✅Yes
Facebook	✅Yes	❌No
Twitter	✅Yes	❌No
Instagram	✅Yes	❌No
Viber	✅Yes	❌No
WhatsApp	✅Yes	✅Yes
Knowledge Base	✅Yes	✅Yes
Customer Forum	✅Yes	✅Yes
Automation and Rules	✅Yes	✅Yes
API	✅Yes	✅Yes
Interactive Voice Response (IVR)	✅Yes	❌No
Video Calls	✅Yes	❌No
Unlimited History	✅Yes	✅Yes
Unlimited Websites	✅Yes	✅Yes
Unlimited Chat Buttons	✅Yes	❌No
Unlimited Tickets/Mails	✅Yes	✅Yes
Unlimited Call Recording	✅Yes	❌No
Unlimited 24/7 Support	✅Yes	✅Yes

Get things done with the right tools

Helprace did a great job but not every solution is the right fit for every business. That’s why you should pick up a reliable alternative help desk software for your business. LiveAgent can bring a lot to your customer service desk.

We’re talking about a great help desk ticketing tool, the fastest live chat widget, support of social media like Facebook Messenger, Instagram, WhatsApp or Viber. Along with call center and knowledge base, we can offer you all the tools you need to provide the best customer service possible. Would you like to see these tools in action? Just click down below and try them out.

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Have a look at our tools

Ticketing

Live chat

Call center

Knowledge base

Ticketing

Live chat

Call center

Knowledge base

Lightning fast live chat

A fast live chat is one of the most useful tools a help desk software can offer you. We’re offering you the fastest live chat widget, with chat displayed speeds at only 2.5 seconds. It also comes packed with useful features, such as real time typing view and website monitoring to provide a better view for customer support agents.

LiveAgent Live Chat Demo | Live Agent02:16

Live AgentMay 7, 2020

Have a look at live chat demo

Check out this video about our live chat. You can get a taste of what it can do. Feel free to also browse through our YouTube channel and see more videos about other features.

The best customer experience

In order to make great help desk software, we needed to understand how to provide great support for our customers. We think we do it right and that’s why we’re trying to lead by an example for our customers.

We offer our customers 24/7 customer support. You can contact us anytime you need it and we’ll be there to help you out. Use live chat, send us an email, call us, the choice is yours. We aim to provide the best support so you along with everyone else can do the same for their customers. Would you like to join our ranks of happy customers? Click down below.

I want to see great customer experience

What our customers say about LiveAgent

Ready to try our Helprace alternative?

Click down below a start a free 14 day trial today. There is no credit card info required and no strings attached, just the experience of LiveAgent help desk software.

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Compare us to different help desk software

Curious to see how we measure up to other popular help desk solutions? Check out our comparison pages and discover all that we have to offer.

Related Articles to Helprace alternative

If you're looking for a powerful Crisp alternative, consider LiveAgent. It's a fully featured help desk software with the fastest chat widget.

Need a Crisp alternative?

WhatsApp integrations, knowledge base, customer forum, automation, API, IVR, video calls, unlimited history, websites, chat buttons, tickets/mails, call recording, 24/7 support. LiveAgent gives access to all these features while Crisp has limited offerings.

Learn with LiveAgent. We share articles about customer service, live chat software, call center setup, self-service support, and more!

Alternatives

The pricing for LiveChat ranges from $9 to $65 per agent per month. Intercom and Zendesk do not offer certain features mentioned.

LiveAgent has more than 175 features, over 40 integrations and a great price tag. See why you should switch from HelpCrunch to LiveAgent.

Looking for a HelpCrunch alternative?

Improve marketing strategies with our GPTSummarizer. Increase sales, target your audience effectively, and create compelling campaigns with our help. LiveAgent is a powerful customer service software with efficient communication and response times. It offers advanced chat tools, integration options, and affordability. Compare alternatives and try it for free.

Looking for an alternative to Dashly? Have a look at LiveAgent, compare and try it free for 14 days, no strings attached.

Looking for a Dashly alternative?

LiveAgent and Dashly offer various integrations, knowledge base, and automation features. LiveAgent also provides unlimited support and offers additional features like call center and self-service portal. Dashly lacks some integrations and features but offers unlimited history and websites.

If you're looking for a powerful Kayako alternative, consider LiveAgent. It has the fastest chat widget on the market, and has 179+useful help-desk features

Looking for a Kayako alternative?

Convert website visitors into customers with a fast chat widget. LiveAgent is multilingual, making it easy to overcome language barriers. Start a free trial now.