Free Trial

Looking for a Gorgias alternative?

Looking to get more social and sell more with your customer service with the right customer service software? Gorgias is great but have you tried LiveAgent yet?  

Increase customer satisfaction with software that won’t let you down. Get more from your ticketing software, live chat or knowledgebase with LiveAgent. Take advantage of plenty of features and integrations, such as Shopify, social media like Instagram, Facebook Messenger or Twitter. Keep reading and find out why we’re the right omnichannel software solution for your help desk.

4 reasons why LiveAgent is the best Gorgias alternative

Find out what are the benefits of using LiveAgent

Satisfaction prediction scores

Improved customer satisfaction

Provide the best customer experience with the right customer support software and increase customer communication.


Increase in ROI

Building better customer relationships leads to better customer base and increased income.

On time resolution

Save time and money

Features such as analytics, intuitive management system and ticketing system help you better manage your resources.


Better workflow

Use tools such as social media, great ticketing system, knowledgebase and more for better workflow and more reliable omnichannel customer support.

Call routing time

Customer service software that won't let you down

What do you need from your customer support software? Provide better customer support with the right software and the right toolset. Improve your help desk with LiveAgent today.  

LiveAgent can give you the tools, features and integrations to provide better customer support. Give lightning fast answers with our live chat widget – it’s the fastest on the market. Customize your workflow with integrations like Shopify, Instagram, Slack or any other. Use call center and knowledge base without trouble. The possibilities are there and the rest is up to you and your service team, LiveAgent won’t stand in your way. 

The fastest live chat widget on the market

We’re quite serious about it. We have worked hard to perfect our live chat widget and it was worth it. Our live chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds

Now you can have a truly fast help desk live chat.  Use LiveAgent’s live chat to provide super fast and reliable customer experience, whether you’re using Shopify or even when you’re running your own store individually. Live chat can easily turn the tables and turn a website visitor into a paying customer. 

Definition of customer engagement

See our live chat in action

It’s better to see what an alternative customer service software can do. Have a look at our live chat in action and decide if it’s the right choice for your help desk.

Feel free to have a look at our channel, we have videos about our help desk tools and features, such as call center feature, IVR and more coming soon.

Customer support software and great customer experience

Customer support software company should lead by example and provide the best customer support. A happy help desk uses a customer service software that provides great customer experience.

That’s why we provide our customers with 24/7 customer support. Just pick your channel, whether it’s a phone call, social media message or knowledge base, we are there for you.

get inspired

Here's what great customer experience looks like

Roman Bosch

Roman Bosch


It’s a pleasure to have a great portal that improves our customer service.

christine preusler

Christine Preusler


LiveAgent empowers our agents to provide better, faster, and more accurate support.

Karl Dieterich

Karl Dieterich


LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.

Hendrik Henze

Hendrik Henze

HEWO Internetmarketing

We have been using LiveAgent since August and we are really satisfied with it.

Razvan Sava

Razvan Sava

Webmaster Deals

Since we are using LiveAgent our response time increased by 60%.

Taras Baca

Taras Baca


Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.

user testimonials

Andrej Ftomin


I have to say, I have never experienced such a professional customer approach.

Matt Janaway

Matt Janaway

The Workplace Depot

We find LiveAgent to be the best live chat solution by far.

Viviane Carter

Viviane Carter

CSI Products

We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.

Christian Lange

Christian Lange


With LiveAgent we’re able to give our customers support wherever they are.

Jens Malmqvist

Jens Malmqvist


I can recommend LiveAgent to anyone interested in making their customer service better and more effective.

user testimonials

Catana Alexandru


I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.


Jan Wienk

All British Casino

With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.

Allan Bjerkan

Allan Bjerkan

Norske Automaten

LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!

Sissy Böttcher

Sissy Böttcher

Study Portals

We like it because it is easy to use and offers great functionality, such as useful reporting features.

Peter Koning

Peter Koning


We love LiveAgent - it makes supporting our customers easy.

user testimonials

Aranzazu F


We like to offer our customers the best support experience. That’s why we chose LiveAgent.

Rick Nuske

Rick Nuske


From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.

Vojtech Kelecsenyi

Vojtech Kelecsenyi


LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.

Rafael Kobalyan

Rafael Kobalyan


Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.

Martin Drugaj

Martin Drugaj


We’ve been using LiveAgent since 2013. We can't imagine working without it.

Ivan Golubović

Ivan Golubović


It's a cost-effective solution that can help you with a large amount of support requests via different channels.

user testimonials

Rustem Gimaev

Antalya Consulting Language Center

Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.

Randy Bryan

Randy Bryan


LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...

Timothy G. Keys

Timothy G. Keys

Marietta Corporation

I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.

user testimonials

Mihaela Teodorescu


The support team always responded promptly with quick to implement solutions.

Hilda Andrejkovičová

Hilda Andrejkovičová


It helps us categorize the nature of the tickets and statistically track what our clients need most.

user testimonials

Alexandra Danišová


We see LiveAgent as a great tool for communicating with customers.

user testimonials

Samuel Smahel


LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.

David Chandler

David Chandler


Simply put - LiveAgent beats everything out there at this, or even higher, price-points.

LiveAgent vs. Gorgias review comparison

liveagent vs gorgias

Correct as of 16/9/2020

increase availability

Try it out for free today

Switch from Gorgias to our customer service software and try out our advanced features  such as knowledge base, call center, social media or Shopify integrations.

Get a free 14-day trial with no strings attached and no credit card info required. We want to prove to you that we are the right customer service software for your business. Improve your customer experience with LiveAgent today

You will be in good hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No credit card required
logo clients forbes
logo clients airbus
logo clients nascar
logo clients usc
logo esky color
slido green

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.


Schedule a one-on-one call and discover how LiveAgent can benefit your business.

We’re available on multiple dates

Schedule a demo