Looking for a Gist alternative?
Discover why LiveAgent is the best Gist alternative on the market.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
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Fed up with your help desk software?
Would you like to put more focus on customer support with a dedicated software? LiveAgent is the right choice.
LiveAgent is the ultimate solution for providing customer support. It offers you plenty of features and more than 175 integrations for a reasonable price.
Advanced automation for your business.
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Gist vs LiveAgent at a glance
| Features | Liveagent
Try the best customer support alternative for free! No credit card required.
|
Gist
|
|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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Gist doesn't offer ticketing.
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| Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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Gist offers Live Chat.
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| Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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Gist doesn't offer Call Center.
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| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service portal.
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Gist offers Self-Service portal.
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| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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Gist offers a Facebook integration.
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| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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Gist offers a Twitter integration.
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| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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Gist doesn't offer an Instagram integration.
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| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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Gist doesn't offer a Viber integration.
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| WhatsApp
WhatsApp integrations with help desks allow users to answer any WhatsApp messages within a multi-channel ticketing system, and treat them just like any other customer support ticket.
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LiveAgent offers a WhatsApp integration.
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Gist offers a WhatsApp integration.
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| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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Gist offers knowledge base.
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| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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Gist doesn't offer customer forum.
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| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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Gist offers automation and rules.
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| API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions.
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Gist offers API functions.
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| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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Gist doesn't offer IVR features.
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| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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Gist doesn't offer video calls.
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| Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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Gist offers unlimited history.
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| Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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Gist offers unlimited websites.
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| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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Gist doesn't offer unlimited chat buttons.
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| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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Gist offers unlimited tickets/mails.
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| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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Gist doesn't offer unlimited call recording.
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| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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Gist doesn't offer unlimited 24/7 support.
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Powerful Gist alternative
When it comes to providing excellent customer support, a reliable and well known software is a must have. LiveAgent is just that, a great piece of help desk software that provides everything you need for great customer support and management.
LiveAgent has it all – email, the fastest live chat widget, social media, call center support and a knowledge base amongst other features and integrations. Don’t waste time with unreliable software. Switching to LiveAgent is simple.
The fastest live chat
Live chat is an essential part of customer support if you want your customers to reach you quickly from your website.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds. You can’t get anything faster than that. All you have to do is prepare for incoming messages.
3 reasons why companies switch to LiveAgent
Increased productivity
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
Provide call support
Give your customers the option to connect with you on a more personal level. Setting up your own virtual call center is easy and done within minutes.
You can connect your browser, phone or any other equipment of your choice and receive calls just like you would over a phone. LiveAgent takes care of everything for you, so there is no need for 3rd party providers.
Ready to provide better support?
Don’t settle for anything, choose one of the best. LiveAgent offers you the best tools, features and integrations for a reasonable price. You can choose one of three pricing plans to get exactly what you need. And in case that’s not enough, you can always buy separate features without overpaying. You get exactly what you pay for, no extra charges and no worries about ruining your budget.
See our pricing options for more information.
See why companies switch to LiveAgent
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Want to compare us with other software alternatives?
Curious to see how we measure up to other popular help desk solutions? Check out our comparison pages and discover all that we have to offer.
FAQ
How does LiveAgent compare to Gist?
LiveAgent offers the following extra features over Gist: 24/7 support, customer forum, Viber integration, Instagram integration, and a call center.
Searching for an alternative to HelpSpot?
LiveAgent is presented as the best alternative to HelpSpot because of its ability to manage customer support inquiries across multiple channels. Offering affordable paid plans and a free 14-day trial, LiveAgent claims to provide world-class customer service that doesn't have to be expensive. The software unifies communication channels such as emails, live chat, social media, call center, and customer portals into one place. Signing up for LiveAgent requires no setup fee or credit card, and customer service is available 24/7.
LiveAgent is highly recommended by various companies for its added value and fast, efficient support team. The tool helps categorize support tickets and track client needs, while improving communication and customer satisfaction. LiveAgent is praised for its easy-to-use interface, reliable performance, and reasonable pricing, making it an ideal choice for fast-paced online businesses.
LiveAgent is a highly rated help desk software for SMB in 2019. Major companies such as Huawei, BMW, Yamaha, and O2 use it. The software helps businesses stay close to their customers and respond to their needs faster. You can try it now for free without any credit card required. LiveAgent is perfect for businesses that want to communicate with their customers via live chat. Comparison pages of LiveAgent with other live chat solutions are also available.
Looking for a Gorgias alternative?
LiveAgent is being touted as the best alternative to Gorgias for help desk software. The software boasts features such as customer service available 24/7, no credit card required, and the ability to cancel anytime. The free trial period for LiveAgent is either 7 or 30 days depending on the type of email used to sign up. The software is used by many and offers integrations with Shopify, Instagram, Facebook Messenger, and Twitter. LiveAgent claims to be the right omnichannel software for customer service needs.
Looking for a HelpCrunch alternative?
LiveAgent is a great alternative to HelpCrunch for help desk software. It offers more than just live chat, with features such as email, social media, knowledge base, and call equipment integration. With over 175 features and 40 integrations, LiveAgent is an excellent way to communicate with customers. Customers can start a 7-day free trial with a free email or a 30-day trial with a company email. No credit card required.
Looking for a LiveChat alternative?
LiveAgent is a great LiveChat alternative with over 175 features including the fastest chat widget, call center and coverage of channels like Instagram and Viber. The migration process from LiveChat to LiveAgent is easy and free, taking only 5 minutes. Plus, there is no setup fee, customer service is available 24/7, and no credit card is required. Start a 7 or 30 day free trial today by signing up with your email or your company email to get a sub-domain for your LiveAgent account.
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