Mobile Applications or an app shortly are either computer software or software apps designed for mobile devices. LiveAgent has created mobile help desk apps to be able to keep in touch with your customers even if you are on the go or just simply not available on the computer. Simply download and set your preferences and start responding to your customer inquiries immediately. As LiveAgent wants to cover all its customers, we have created a LiveAgent app in both Android and iOS Mobile operating systems.
How much does the LiveAgent app cost?
LiveAgent offers a couple of subscriptions. Each company has different preferences.
Therefore, LiveAgent offers 3 subscriptions:
- Small subscription for $9 per agent.
- Medium subscription for $29 per agent.
- Large for $49 per agent.
Each subscription offers a different variety of features. Some are for additional costs. However, mobile help desk apps for Android and iOS are included in each subscription without any additional fees. LiveAgent offers a free 14-day trial for each subscription. If still unsure, you can try out our free account. However, keep in mind that it has its limitations.
If you would like to know about the list of features for each subscription, read Pricing.
Try out LiveAgent for FREE
Handle all customer inquiries from one interface. Start improving your customer service with a 14-day free trial right away!
Mobile Help Desk Apps overview
Android
Android is a mobile operating system that is open-source software designed for mobile devices. Choose a subscription and set your LiveAgent. After that just download and simply resolve tickets outside of the office. Be always available to your customers and help your colleagues if needed. Even if on the go!
If you would like to learn more, read LiveAgent – Android.
iOS
iOS is a mobile operating system that was exclusively created for Apple products. LiveAgent app is also available in this system. The same applies to iOS, register, and set your account first. After that just download and simply resolve tickets outside of the office. Just imagine that you have an overload of customers and you are out of office, therefore unable to help. With this app, you can simply log in, choose the department, and start responding to chats.
If you would like to know more, read LiveAgent – iOS.
Free live chat software for your website
Live chat software on commercial websites not only provides quick response times but also allows for personalized conversations that build lasting relationships with customers. The ability to share rich media files and handle other business tasks while chatting with customers makes the sales process smoother and more efficient, resulting in increased customer retention and higher sales. Adopting live chat is a growing trend for businesses in all sectors and has been found to improve customer satisfaction and increase conversions, with free options available for businesses of all sizes. It is recommended to choose a solution based on the objectives and goals of the company, and LiveAgent's free and paid options provide an excellent solution for combining free live chat software with a help desk.
The article discusses the use of chat tools as an effective means of communication between customers and brands. Advanced chat tools in customer service software provide further capabilities, including pre-chat forms, offline forms, and tracking website visitors for more useful interactions with customers. LiveAgent provides one of the best chat tools and boasts several essential features such as chat history and distribution, among others. Using personalized responses through chat, businesses can build better relationships with customers, increase accessibility, and receive useful feedback. The article also includes sales contacts and a notice about the website's use of cookies.
One help desk solution for different industries
LiveAgent is a versatile help desk solution that can be used in various industries. It offers benefits such as no setup fee and 24/7 customer service. With LiveAgent, businesses can improve their customer experience, cut down response times, and decrease ticket volume. It is adaptable to the needs of different industries, with use cases and testimonials available. A free trial is available for 7 or 30 days, and no credit card is required.
