Adding Contact forms on your website enables your customers to send email messages directly from your website. Contact forms are either built in or popout. Once a visitor enters queries into forms and clicks send, a new Ticket is created in LiveAgent.
Contact buttons
LiveAgent provides various customizable Contact buttons.
Choose from numerous predefined Contact button positions and styles:
Haven’t found the right style for your Contact button? Don’t worry, you can create a custom one by writing your own HTML code.
Contact forms
You can choose a predefined contact form from 3 style options:
- Classic
- Squared
- Dark
Possible changes in Contact form design:
- Title
- Let visitor choose department
- Border color
- Button color
- Content color
- Form color
- Status color
- Textbox field
- Listbox field
- Checkbox field
- Checkbox Group field
- Create unlimited number of fields (name, email, phone, order ID, company, message…)
You can define your custom css code to adjust a Contact form to your page design.
Check out our contact form gallery
Choose from a number of popular contact form styles or create your own! Try it today. No credit card required.
LiveAgent provides businesses with a chat button for customers to contact support in real time. The platform allows for personalization of the chat button. To add live chat to a website, choose a live chat provider, sign up for a free trial, add a live chat button, customize the widget, and enable proactive chat invitations. Train chat agents and choose the best chat plugin based on features, onboarding, customization, integrations, security, mobile compatibility, pricing, and support. Subscribe to LiveAgent's newsletter for updates and discounts.
Contact fields store specific information about contacts such as their phone number, email address, and job position. LiveAgent software allows for custom contact fields to gather additional information like billing address, shoe size, and language. Contact fields can be used to personalize marketing efforts and provide more knowledgeable service. Custom contact fields can be created via LiveAgent or directly in contacts. Creating exceptional customer experiences with personalized and knowledgeable service can lead to increased customer satisfaction, sales, and long-term relationships. LiveAgent offers a free 14-day trial to try their services.
LiveAgent is a customer service software with various features including a ticketing system, VoIP phone systems, inbound call center software, complaint management system, client portal software, and email management software. The ticketing system includes customizable options such as clickable ticket IDs and automation rules. LiveAgent aims to improve work efficiency, reduce waiting times for callers, and increase customer satisfaction. Compared to other help desk ticketing systems, LiveAgent is praised for its ease of use, reliability, and cost-effectiveness.
Help desk contacts store essential information about customers including name, email, phone number and personal information. Custom contact fields can be created to store specific information. Through LiveAgent’s contacts feature, information such as gender, job position, IP address and browser information can be stored. Building customer profiles with the help desk contacts feature can lead to better customer service, more personalized service and improved customer satisfaction. LiveAgent is a highly recommended solution for managing customer support requests via different channels.
