With 2-Step Verification (also known as 2 factor authentication), you’ll protect your LiveAgent account with both your password and an additional code from Google Authenticator mobile app.
Enable 2-Step Verification to secure your LiveAgent account.
Do you need it?
2-Step Verification is an optional feature that’s recommended to be used. It adds more security to your LiveAgent account. When you have 2-Step Verification enabled, any attempt to log into your account must be accompanied by the code that you generated in Google Authenticator app. 2-Step Verification can help keep unknown people out, even if they have your password.
What changes when you enable 2-Step Verification in your profile?
- when logging in to your account, in addition to your username and password you will be asked to insert a security 6-digit code from Google Authenticator application
- Google Authenticator generates the security code every 30 sec.
- rewrite the code from the app into the field “Verification Code” in your login screen
More secure than ever
Turn on 2-factor authentication to ensure your customer’s data is always secure. Try it today for free. No credit card required.
Knowledgebase resources
LiveAgent is a customer service software that has won 19 awards in Q1 of 2021, offering machine learning applications like chatbots, email verification tools, and behavioral/trend analysis tools to improve the customer experience. The company aims to provide customer service software that integrates with various systems for startups. LiveAgent also offers helpdesk software for various industries, including fitness, healthcare, and travel, and has a high customer support rating. LiveChat, another live chat software, is reliable and fast, with a well-designed interface and extensive customization options for the live chat widget. LiveAgent and LiveChat both offer free trials, email notifications, and a variety of resources. LiveAgent Bug Bounty program is also a notable feature. Pricing for LiveAgent is $9/month/agent.
Introducing LiveAgent’s new AI-powered feature in the works
LiveAgent, a customer service software, recently received 19 awards in Q1 of 2021 from prominent software review platforms such as GetApp and G2. The software uses machine learning applications like chatbots, virtual assistants, email verification tools, and behavioral/trend analysis tools to improve the customer experience. LiveAgent has also released updates to improve the software and fix various concerns. The company aims to provide customer service software that integrates with various systems for startups.
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This piece of text is from the website of LiveAgent, a customer service software company. The text includes information about LiveAgent's various software products, pricing, integrations, and features, as well as the company's support channels and social media platforms. The text also mentions how LiveAgent is building the user's dashboard and information about the use of cookies on the website. Overall, the text serves as a brief overview of LiveAgent and its offerings.
Helpdesk software for Banking industry
LiveAgent's customer service software is beneficial for banking and insurance institutions as it can efficiently manage customer service requests. It offers over 180 features to improve daily tasks and leads to increased customer satisfaction. The software is easy to use and affordable. LiveAgent also provides helpdesk software for industries such as automotive, entertainment, retail, and HR, and offers free trials with 24/7 customer service. Investing in helpdesk software can improve a company's marketing efforts and create a customer-centric culture.
