Looking for an Extend alternative?

Discover why LiveAgent is the best Extend alternative on the market.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
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Help desk software comparison
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Fed up with your help desk software?

Are you looking for an alternative to your current customer support software? LiveAgent offers you the ultimate solution for your help desk.

Extend is great but you might want to try something different. Our customer support software is packed with useful tools, features and integrations. Read on to find out more!

  • Crozdesk - Customer service software leader 2023
  • Software Advice - Front Runner for Help Desk Software 2023
  • LiveAgent Sourceforge leader for winter 2023 badge
  • Capterra Best Value 2022 award badge

The call center is just one piece of the puzzle.
Become a customer-centric with LiveAgent.

LiveAgent streamlines multiple customer service channels into one piece of software
Person deciding between two solutions

Powerful Extend alternative

Take your customer support to the next level with the right software.

LiveAgent is an omnichannel solution for your software with support of a large number of communication channels, more than 175 features and over 40 integrations. Provide support via email, live chat, social media, call center or knowledge base.

Get the perfect Extend, Jira or Intercom alternative, try LiveAgent today!

Better customer care

Customer support is an important part of any successful business. LiveAgent can help your agents to ease their workflow, increase ROI and simply provide better support to your customers.

A reliable ticket system manages all of your communication, so you can focus on the important and save time while doing so.

Memorable customer experience

3 reasons why companies switch to LiveAgent

3 reasons why companies switch to LiveAgent

Increased productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Increased productivity

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

Rich on features

Affordable pricing

LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.

Do more customer support for less money

The right tools for the right price

Great customer support software doesn’t have to be that expensive. LiveAgent is a customer support software with a reasonable price tag. We offer you three great paid plans that are packed with tools, features and integrations.

All you have to do is pick the one that suits you the best. See our plans and learn more.

Ready to switch?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

Ready to switch to LiveAgent

See why companies switch to LiveAgent

  • See why companies switch to LiveAgent

    “It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert

  • See why companies switch to LiveAgent

    I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik

  • See why companies switch to LiveAgent

    “We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron

  • See why companies switch to LiveAgent

    “We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam

  • See why companies switch to LiveAgent

    “I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad

  • See why companies switch to LiveAgent

    “We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga

  • See why companies switch to LiveAgent

    “Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal

  • See why companies switch to LiveAgent

    “I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required

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