Are you considering a different customer support software? Consider LiveAgent, the ultimate omnichannel solution for your company. Provide support via email, live chat, social media, knowledge base and call center. Take advantage of 175+ features and 40+ integrations to provide the best customer service possible.
LiveAgent is simply easy to set up and intuitive to use. A handy interface guide will walk you through the process and you’ll be ready to provide support within a moment.
Customerly does its job well but if you’re not satisfied with your current software, consider switching to something different. LiveAgent is a great alternative if customer support is your number one priority. We offer you three great pricing plans which bring you all you need to do things right.
Furthermore, we will provide you with any support you need while switching to LiveAgent.
LiveAgent has the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds.
Provide support with lightning speed at don’t keep your page visitors waiting. That way, you can easily proceed to turn them into paying customers.
LiveAgent increases customer satisfaction & improves conversion rates.
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
With more than 175 help desk features, providing support will be a piece of cake.
To provide excellent customer support, you don’t have to drain your budget. LiveAgent offers three paid plans which are packed with features relevant to your company. You can choose the one that fits you the best.
In case you need something extra, you can always buy separate features to get what you need, without overpaying for a more expensive plan.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison
Curious to see how we measure up to other popular help desk solutions? Check out our comparison pages and discover all that we have to offer.
LiveAgent offers the following extra features over Customerly: call center, social media integrations, IVR, and unlimited call recordings.
The extra benefits of using LiveAgent over Customerly include increased customer satisfaction, customer retention, decreased customer service costs, reduced churn rate, and better agent workflow.
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