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What is a CRON job?
Cron jobs help you schedule and run certain tasks on your server. Cron jobs are used to automating tasks that run on the background periodically, e.g. in web applications like LiveAgent. Cron is a time-based task or job organizer in operating systems based on Unix (Mac OS, Linux, FreeOSBD etc.). These scheduled jobs or tasks are referred to as Cron Jobs.There are various circumstances when an online app may need certain task to run habitually. For example, Send emails in bulk or fetch data.
Syntax
Here is a simple cron job:
*/5 * * * * /usr/bin/php /www/virtual/username/cron.php > /dev/null 2>&1
Frequently Asked Questions
What are CRON jobs?
Cron Job is a command that is used to schedule jobs to be executed in the future. Most often it is used to schedule tasks to be performed periodically, such as notifications every Monday at 12.00.
What are CRON jobs used for?
Cron Jobs can be used if you have a site where accounts have expiration dates. The Cron can then be programmed to automatically deactivate or delete account data. Another functionality may be the mass sending of daily e-mails. You can also use Cron Jobs to check the content of your website. Cron Jobs then allows you to find broken links.
Can you set CRON jobs in LiveAgent?
Cron jobs can be set in LiveAgent. To do this, open the Cron Tasks desktop and click the "Cron Task" button. Then set the cron run interval and copy the Cron Job URL. In the "URL to connect" field enter: http://www.example.com/scripts/jobs.php. Next, select the frequency of cron jobs. After clicking "Create Cron Job" everything is set up.
Ticket/Customer insights (CRM)
Store customer data and keep information in your tickets with Ticket/Customer Insights (CRM). That way, you can be always prepared and knowledgeable.
CRM software helps businesses track website visitors, analyze behavior, and automate campaigns. Platforms like Salesforce, Pipedrive, and Scoro offer features for sales and marketing teams in small to medium-sized businesses. Prices range from free to $47.99/month. LiveAgent is recommended for client portal software.
CRM, or customer relationship management, is essential for businesses to improve customer relationships, increase sales, and streamline processes. LiveAgent offers built-in CRM software to store, analyze, and use customer data effectively. It also provides contact center software and tips for creating customer loyalty programs.
Ticket/Customer insights (CRM)
CRM software is essential for storing customer information, improving customer support, and driving sales. LiveAgent offers customizable ticket fields, integrations with third-party tools, and detailed reporting features. Loyalty programs are also highlighted as a way to engage and retain customers.
