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Provide personalized support experiences at every touchpoint.

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Customer interaction software that leads you right direction

With LiveAgent customer interaction software, you’ll always be just one click away. Allow your customers to explore on their own, but remain close by. Give them unlimited contact options, and provide them with excellent customer service time after time.

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Customer interaction software allows you every touchpoint interaction

Customer interactions made easy

Our omnichannel customer interaction software stores all customer queries in a centralized dashboard.

Answer Tweets, live chat messages, or phone calls from one interface while reviewing important customer info with our built-in CRM.

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Less guesswork, more insights

Our customer interaction software enables you to follow your customer’s problem resolution journey across different channels while staying in the same ticket thread.

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Capture leads and convert

Take advantage of the world’s fastest live chat widget that’s equipped with pre-chat forms, proactive chat triggers, and a real-time typing view.

Customize each chat button animation, color, style, or chat window background with ease.

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Instant Instagram & Twitter support

Instagram, Twitter, Facebook, Messenger, WhatsApp or Viber? We’ve got ‘em all. Interacting with your customers on social media has never been easier.

Getting bad-mouthed on Twitter? Set up keyword monitoring to salvage customer relationships before it’s too late.

Learn more about social media support

Virtual call center? Check

Automatic call distribution, free internal calls, complex IVR trees, call back options, and unlimited call recordings. The best part? Agents can provide customer service on the go, and across all devices.

Learn more about our customer interaction software call center.

Community & self-service

Provide your customers with a designated space for community interactions and self-service.

Create multi-brand knowledge bases, community forums, and ticket submission forms tailored to your business aesthetic with our WYSIWYG editor.

Report, automate, gamify, go!

LiveAgent customer interaction software collects data about all customer interactions and converts them into handy reports. Gain actionable insights, improve agent efficiency with powerful automation, and boost agent productivity with gamification.

Sounds too good to be true?

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Our customers say it best

Tired of switching between phones, chats, emails, and other communication tools?

You won’t have to! LiveAgent is a unique piece of customer interaction software integrating multiple communication channels under one roof with affordable and transparent pricing. Don’t pay additional fees just for using a call center or live chat.

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3,000+ Trustpilot | GetApp | G2 crowd reviews

LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.

Peter Komornik, CEO

Discover all that LiveAgent customer interaction software has to offer

Satisfied customers? Priceless.

Did you notice that LiveAgent customer interaction software is the cheapest and simultaneously most advanced option on the market? That’s right. Check out all that we have to offer on our pricing page.

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