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Português Fully scalable, adaptable & customizable to your needs.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
Used by
30%
Generate more revenue
Create memorable customer experiences that boost revenue.
97%
Improve satisfaction
Delight your customers with lightning-fast responses.
16×
Boost customer value
Make more sales by keeping your customers loyal to your brand.
Help desk software for solopreneurs
Grow your solo and freelancing business with LiveAgent, the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.
Leverage the multichannel customer service
Individuals can mostly benefit from the built-in ticketing software inside the LiveAgent, which fully replaces the way they manage their emails. Full control over email history, unlimited storage and 100s of other features such as rules and automation that makes your life easier. Don’t forget, time is money.
Have the best overview of your communication
With streamlined communication in single place, it’s very easy to check the previous history of conversation. Don’t remember what was the address or agreed conditions? Doesn’t matter! With LiveAgent, you can clearly see all the information from past.
Organize your professional and private projects
Never search for old emails again. Freelancers are able to utilize the complexity of LiveAgent dashboards for separate projects/clients, customer portal for information about their services and live chat software for direct inquiries. You shoudn’t be spending countless hours with communication, you should spend it on the hours you invoice.
Happy customers are the best customers
We offer concierge migration services from most of the popular help desk solutions.
How will your freelancing business benefit from using LiveAgent?
Prioritize your work
Delegate mundane and repetitive tasks to your help desk software so your agents can focus on nurturing customer relationships.
24/7 customer support
Decrease the number of incoming support tickets by providing a comprehensive self-support portal that’s accessible 24/7/365.
Omni-channel help desk software
Utilize LiveAgent’s native multichannel approach, provide excellent customer service across all major communication channels and automate your repetitive tasks. Never lose an email or forget to reply. Create customer profiles and collect additional information about your clients directly in LiveAgent.
Close more deals in real time
Forget about integrating 3rd party live chat software with your LiveAgent helpdesk. Live chat is a native part of LiveAgent with advanced automation features such as pre-chat forms and includes also attachments, satisfaction surveys, and complete customization. Create unique look based on your preferences and design language.
Stay in touch even on the go
Are you spending a lot of time away from your computer and need to stay on top of your communication with customers on the go? LiveAgent offers native applications for both iOS and Android devices.
Transparent and affordable pricing
Get our professional help desk solution at a fixed monthly price, with no hidden fees or long-term commitments. Sign up for a 30-day free trial to gain full access to all the available features. What are you waiting for? Start increasing response speeds today!
Small business
- Unlimited ticket history
- 3 email addresses
- 3 contact forms
- 1 API key
Medium business
- Everything in Small, plus
- 10 email addresses
- 3 live chat buttons
- Departments management
Large business
- Everything in Medium plus
- 40 email addresses
- 10 live chat buttons
Free
- 7 days ticket history
- 1 email address
- 1 chat button
- 1 contact form
Save more with LiveAgent
Discover how to save more finances with our price calculator and choose the right help desk system for your customer support team.
LiveAgent is a comprehensive customer management software that streamlines communication across different platforms, offers a native live chat, and a virtual call center solution. It provides detailed analytics and reporting to optimize support metrics and offers a customizable customer portal with a knowledge base. Trusted by top companies like NASCAR and Forbes, it helps businesses offer superior support and strengthen customer relationships.
Welcome to our affiliate program!
LiveAgent affiliate program offers real time reports of your sales, traffic, account balance and overall performance. Join our affiliate program today.
Looking for a remote help desk software?
Remote help desk software is becoming the new normal for most people across the globe. Even before the covid-19 breakout, remote work was on the rise.
Help desk software for agencies
LiveAgent is praised for its functionality, stability on mobile platforms, and affordable pricing. Users appreciate the advanced automation, integrations, and excellent support team. The system's universal inbox, live chat, and concierge migration services contribute to customer satisfaction and time-saving.
Need a free call center software?
The contact center software market is diverse, and there are different types of call center software such as hosted, cloud, and on-premise solutions. LiveAgent, RingCentral, and Genesys are some of the top providers of call center platforms, each offering a range of features and pricing options. LiveAgent's service desk software is highly rated and offers a mobile app for Android and iOS to interact with customers through various channels. It provides full multilingual support for over 40 languages and key tools for managing customer interactions. LiveAgent also offers a video call feature, and businesses should consider factors such as support and security when choosing call center software.
Looking for a free customer management software?
Create a free knowledge base to provide customers with useful articles. Customize it to match your branding. LiveAgent's customer service software is free, with the option to switch to a paid plan for extra features. LiveAgent is used by companies like Huawei, BMW, and O2. It offers a fast live chat widget and a ticketing system. The free plan has limitations, but the paid plan offers more features.
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