Create memorable customer experiences that boost revenue.
Delight your customers with lightning-fast responses.
Make more sales by keeping your customers loyal to your brand.
Passing data through the machine...
Individuals can mostly benefit from the built-in ticketing software inside the LiveAgent, which fully replaces the way they manage their emails. Full control over email history, unlimited storage and 100s of other features such as rules and automation that makes your life easier. Don’t forget, time is money.
With streamlined communication in single place, it’s very easy to check the previous history of conversation. Don’t remember what was the address or agreed conditions? Doesn’t matter! With LiveAgent, you can clearly see all the information from past.
Never search for old emails again. Freelancers are able to utilize the complexity of LiveAgent dashboards for separate projects/clients, customer portal for information about their services and live chat software for direct inquiries. You shoudn’t be spending countless hours with communication, you should spend it on the hours you invoice.
We offer concierge migration services from most of the popular help desk solutions.
Streamline all your support requests from email, social, phone, and live chat into one inbox and manage each query with ease.
Delegate mundane and repetitive tasks to your help desk software so your agents can focus on nurturing customer relationships.
Decrease the number of incoming support tickets by providing a comprehensive self-support portal that’s accessible 24/7/365.
Utilize LiveAgent’s native multichannel approach, provide excellent customer service across all major communication channels and automate your repetitive tasks. Never lose an email or forget to reply. Create customer profiles and collect additional information about your clients directly in LiveAgent.
Forget about integrating 3rd party live chat software with your LiveAgent helpdesk. Live chat is a native part of LiveAgent with advanced automation features such as pre-chat forms and includes also attachments, satisfaction surveys, and complete customization. Create unique look based on your preferences and design language.
Are you spending a lot of time away from your computer and need to stay on top of your communication with customers on the go? LiveAgent offers native applications for both iOS and Android devices.
Get our professional help desk solution at a fixed monthly price, with no hidden fees or long-term commitments. Sign up for a 14-day free trial to gain full access to all the available features. What are you waiting for? Start increasing response speeds today!
Discover how to save more finances with our price calculator and choose the right help desk system for your customer support team.
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Nowadays, customers contact brands through various platforms, and they expect to get a fast response. If you fail to do so, you risk losing to a competitor. Therefore, it is crucial to provide excellent support for each customer interaction.
Customer service software, such as LiveAgent, enables you to answer all customer inquiries without switching between platforms. As a result, you can deal with all customer issues from one place without hiring customer service representatives. Moreover, the software connects, automates, and provides solutions for repetitive inquiries, which can slow down your work.
The benefits of LiveAgent for solopreneurs are increased revenue, customer retention, customer satisfaction, ROI, competitor advantage, and more.
Keep it clear with customer interaction software
LiveAgent is a highly recommended customer support platform that provides quick solutions and improves communication with customers. It helps categorize tickets, tracks client needs, empowers agents, and increases customer satisfaction and sales. Many businesses have had positive experiences with LiveAgent, reporting faster response times and improved support experiences. It is also reasonably priced and easy to use, with great functionality and reporting features.
Quality Choice of Online Ticketing System for Shopify Stores
LiveAgent's ticketing system offers undeniable business benefits including clear organizational and service support structure, an increase in conversion rates, and built-in customer service metrics tracking and reporting. The system also features a universal inbox for streamlined communication, a hybrid ticketing stream for conversational clarity across multiple platforms, and a CRM for personalized customer service.
This text provides an overview of 13 different help desk ticketing systems, each with unique features and pricing options. The systems range from small business-focused options like KB Support and Vision Helpdesk to more comprehensive solutions like Zendesk and Freshdesk, which are geared towards larger corporations. Features range from basic ticket routing and messaging to AI automation, collaboration tools, and integrations with other apps. Prices vary depending on the level of service required, and most systems offer a free tier or trial period. Overall, businesses of all sizes can find a solution within this list to meet their customer service needs.
Leverage FAQ software to optimize your customer self-service experience
LiveAgent's FAQ software can help businesses optimize their customer self-service experience, as self-service becomes the preferred choice for 2 out of 3 consumers. The software allows customers to find answers quickly and easily, reducing ticket loads for businesses. LiveAgent offers a 7 to 30-day free trial with no setup fee and 24/7 customer service.
Need a free live chat software?
LiveAgent is a free live chat software that allows businesses to connect with their customers within seconds. The software routes new incoming chats to the right team members and adapts chat availability with agent logins and logouts. LiveAgent saves time and erases customer service setbacks. According to Statista, 12% of Americans rate slow response times as their top frustration with customer service. Dimensional Research found that 72% of consumers view having to explain their problem to multiple people as poor customer service, while Microsoft reports that 72% of consumers expect agents to know their purchase history and previous engagements. LiveAgent is a highly-rated help desk software for SMBs offering a free live chat solution and unlimited ticket history.
Feature-rich, lightning fast live chat for WordPress
LiveAgent's live chat plugin for WordPress offers the fastest chat widget on the market, allowing for real-time support and improved engagement. Proactive chats can drive sales and convert visitors into paying customers. Advanced chat routing options and efficient team collaboration make for fast and knowledgeable support. Real-time website monitoring enhances personalized chat invitations, while a real-time typing view allows for anticipatory customer service. LiveAgent's plugin may be the perfect solution for businesses looking for effective and efficient chat support on their WordPress website.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
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