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![Why cart abandonment peaks during Black Friday]()
Why cart abandonment peaks during Black Friday
Surges in traffic and site performance issues On Black Friday, online stores experience a huge increase in visitors. This sudden… Learn More
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![The role of AI & omnichannel live chat in Black Friday customer support]()
The role of AI & omnichannel live chat in Black Friday customer support
Black Friday is one of the busiest periods for retailers worldwide. From early‑morning online rushes to last‑minute deals, customer inquiries spike… Learn More
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![How live chat boosts e-commerce conversion rates on Black Friday]()
How live chat boosts e-commerce conversion rates on Black Friday
Black Friday is the biggest shopping event of the year — and for online retailers, it’s a make-or-break opportunity. With… Learn More
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![Why live chat is a must-have on Black Friday (data, benefits & real use cases)]()
Why live chat is a must-have on Black Friday (data, benefits & real use cases)
Every year on Black Friday, retailers see a huge increase in customer interactions. Online stores often report about 57% more… Learn More
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![The best AI chatbots for your business you can’t miss in 2026]()
The best AI chatbots for your business you can’t miss in 2026
Artificial intelligence (AI) chatbots are rapidly becoming essential for online interactions—whether for business, customer support, or creative tasks. With so… Learn More
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![LiveAgent + Shopify: AI chatbot that reduces workload and accelerates sales]()
LiveAgent + Shopify: AI chatbot that reduces workload and accelerates sales
Shopify powers over 4 million online stores around the world, supporting businesses from small shops to large companies. Many people… Learn More
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September 2025LiveAgent Monthly Updates
![LiveAgent monthly product update: September edition]()
LiveAgent monthly product update: September edition
In September our team introduced a range of smart improvements designed to make support faster, easier, and more efficient. From… Learn More
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August 2025LiveAgent Monthly Updates
![LiveAgent monthly product update: August edition]()
LiveAgent monthly product update: August edition
Inline images fixed, ticket attachments redesigned, and a sneak peek at our upcoming AI “Answer Generator” feature – August was… Learn More
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July 2025LiveAgent Monthly Updates
![LiveAgent monthly product update: July edition]()
LiveAgent monthly product update: July edition
New spoofing protection mechanism, revamped design for social & chatbot messages, enabled bulk download of multiple ticket attachments – July… Learn More
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