Say goodbye to slow, subpar software
Switch to LiveAgent & we’ll migrate your data from Zendesk for free.
Migrating from Zendesk?
Importing your data from Zendesk to LiveAgent is a piece of cake. Either follow our step-by-step guide and do it yourself, or contact us and our technical support staff will be happy to do your Zendesk migration for you.
Try it for free
Zendesk to LiveAgent Comparison
| Feature | LiveAgent | Zendesk |
|---|---|---|
| Ticketing | ✅ Yes | ✅ Yes |
| Live Chat | ✅ Yes | ✅ Yes |
| Call Center | ✅ Yes | ✅ Yes |
| Self-Service | ✅ Yes | ✅ Yes |
| ✅ Yes | ✅ Yes | |
| ✅ Yes | ✅ Yes | |
| ✅ Yes | ✅ Yes | |
| Viber | ✅ Yes | ✅ Yes |
| ✅ Yes | ✅ Yes | |
| Knowledge Base | ✅ Yes | ✅ Yes |
| Customer Forum | ✅ Yes | ✅ Yes |
| Automation and Rules | ✅ Yes | ✅ Yes |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ✅ Yes |
| Video Calls | ✅ Yes | ❌ No |
| Unlimited History | ✅ Yes | ✅ Yes |
| Unlimited Websites | ✅ Yes | ✅ Yes |
| Unlimited Chat Buttons | ✅ Yes | ✅ Yes |
| Unlimited Tickets/Mails | ✅ Yes | ✅ Yes |
| Unlimited Call Recording | ✅ Yes | ✅ Yes |
| Unlimited 24/7 Support | ✅ Yes | ✅ Yes |
DIY Zendesk Migration
Transferring your data from Zendesk requires only a few clicks. All you have to do is log in to your LiveAgent dashboard, and click the activation slider inside your plugins. The Zendesk migration will only require your API key — no additional coding is necessary.
Complimentary Zendesk migration
Reach out to us via live chat or e-mail to let us know that you want to migrate your data from Zendesk. We will securely migrate your data free of charge. Meanwhile, you can sit back, relax, and enjoy a cup of coffee.
What kind of data can I migrate from Zendesk?
- People
Migrate agents, admins, end users and customers with ease.
- Tags
Migrate all your department and ticket tags.
- Tickets
Migrate tickets, attachments, user fields, and ticket fields.
Ready to migrate from Zendesk to LiveAgent?
Have a look at some perks you get when you make a switch to LiveAgent
- Outstanding customer service
24/7 support from our agents. We're there whenever you need us.
- Ultimate help desk solution
Useful tools, more than 175 features and over 40 integrations. Our service desk software has everything you need.
- Choose your language
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
Migrate your data from Zendesk today
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
Affordable ticketing platform for smaller support teams
Medium business
A versatile and balanced plan for full-scale customer support
Large business
An all-inclusive plan with all features and capabilities
Ready to migrate from Zendesk to LiveAgent?
Join thousands of companies that have already switched to LiveAgent and improved their customer support.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
