Twilio

Twilio integration with LiveAgent enables VoIP communication, improving customer service with features like IVR. It’s free in LiveAgent, but Twilio charges apply. Accessible globally, it supports various devices. Register on both platforms to integrate.

Native Integration Zapier Integration

What is Twilio?

Twilio is a global cloud communications platform as a service (PaaS). It is based in San Francisco, California. However, Twilio operates on a global scale. The company aims to help clients improve their business. Specifically; “reinvent the communication with the brand’s consumers’ for improved customer experience.

LiveAgent has a VOIP partnership with Twilio. Twilio enables your customer service or support agents to make and receive calls over VOIP through LiveAgent call center . With LiveAgent you can operate from anywhere in the world. Plus, you can use a vast majority of devices to assist your customers from almost anywhere. These devices include a desktop computer, laptop, smartphone, and even a landline telephone with an appropriate converter. Furthermore, you can connect as many numbers as you prefer. This could vary based on:

  • the number of companies/brands you have
  • countries your business operates in
  • products/services you are offering
VOIP Twilio integration in LiveAgent
Logo

Ready to grow your business?

Start your free trial today and see results within days.

Request demo Start free trial

How much does Twilio integration cost in LiveAgent?

If you would like to use Twilio VOIP in the LiveAgent call center , there are NO additional fees! However, Twilio charges for the services independently. Head to Twilio’s website for more pricing information.

How do you integrate it into LiveAgent?

To put it simply, you need to create an account in both LiveAgent and Twilio. After that, you’ll simply implement credentials from Twilio into LiveAgent since Twilio is already built into LiveAgent.

VOIP LiveAgent Twilio integration

To find out more, here is a step by step guide – Twilio integration .

Benefits

  • NO charges for the integration
  • Improvement in the customer experience
  • Accessibility from multiple devices
  • Usually lower cost per call
  • The ability to add as many numbers as your company needs

Want to learn more? Check out the call center software video down below.

Thumbnail for Call Center Software Demo LiveAgent

Frequently asked questions

Back to Integrations Try for Free

Don't have LiveAgent yet?

No problem! LiveAgent offers a 30-day free trial where you can test the free Twilio integration!

Try it right now Schedule a Demo

Learn more

TelcaVoIP
TelcaVoIP

TelcaVoIP

TelcaVoIP, a global VoIP provider from Italy, offers easy integration with LiveAgent for seamless virtual call center access on multiple devices. Enjoy reliable...

1 min read
Virtual Global Phone
Virtual Global Phone

Virtual Global Phone

Virtual Global Phone offers virtual local numbers in 60+ countries with high security and competitive pricing. Integrate with LiveAgent for free to enhance your...

1 min read
hallo
hallo

hallo

hallo, offers VoIP integration for LiveAgent, providing business internet, telephony, and cloud services. It's free for LiveAgent users, but hallo, charges for ...

2 min read

You will be in Good Hands!

Join our community of happy clients and provide excellent customer support with LiveAgent.

Start 30-days free trial Schedule a demo
LiveAgent Dashboard