AI chatbot for customer service
Automate, enhance & optimize support with LiveAgent AI Chatbot.
Key benefits of LiveAgent's AI chatbot solution
LiveAgent AI chatbot for customer service reduces human errors, supports seamless escalations to live agents when necessary, and handles FAQs autonomously. With a focus on enhancing productivity and customer satisfaction, customer service AI chatbot is your ultimate partner in modern help desk operations.
Automated helpdesk
LiveAgent's AI chatbot for customer service automates repetitive tasks, and provides instant responses, allowing your support team to focus on complex queries.
Multilingual support
AI customer service chatbot intelligently detects the user's preferred language and responds seamlessly, creating a smooth and personalized experience.
Effortless lead collection
AI Chatbot helps you stay ahead by capturing and qualifying leads with ease. It collects contact details when visitors show interest - then alerts your team.
Versatile AI chatbot for all customer support needs
Discover the power of LiveAgent's customer service AI chatbot. Versatile, efficient, and designed for websites, it automates responses, reduces workload, and enhances customer satisfaction. With multilingual support and seamless integration capabilities, LiveAgent AI chatbot adapts to your business needs, offering 24/7 assistance and ensuring every interaction leaves a positive impression.
Try it for free
Connect with your customers on all channels
Discover our multi-channel help desk software with 130+ ticketing features and 200+ integrations with the tools you love.
We have worked with thousands of amazing people
“It's a pleasure to have a great portal that improves our customer service.”
Roman Bosch
Partly
“LiveAgent empowers our agents to provide better, faster, and more accurate support.”
Christine Preusler
HostingAdvice.com
“LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.”
Karl Dieterich
covomo
“We have been using LiveAgent since August and we are really satisfied with it.”
Hendrik Henze
HEWO
“Since we are using LiveAgent our response time improved by 60%.”
Razvan Sava
WebMaster Deals
“Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.”
Taras Baca
XperienceHR
“It's a pleasure to have a great portal that improves our customer service.”
Roman Bosch
Partly
“LiveAgent empowers our agents to provide better, faster, and more accurate support.”
Christine Preusler
HostingAdvice.com
“LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.”
Karl Dieterich
covomo
“We have been using LiveAgent since August and we are really satisfied with it.”
Hendrik Henze
HEWO
“Since we are using LiveAgent our response time improved by 60%.”
Razvan Sava
WebMaster Deals
“Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.”
Taras Baca
XperienceHR
Pricing
The best value for your money
We carefully selected features in our pricing plans so you can pick the most affordable plan with the best value. Pay only for what you use without breaking your budget.
Frequently asked questions
- What is LiveAgent?
LiveAgent is an all-in-one customer service platform that brings live chat, AI chatbot, email ticketing, built-in call center, social media support, and knowledge base management together in a single dashboard to help teams deliver faster, smarter support.
- How does the LiveAgent AI chatbot work?
LiveAgent's AI chatbot operates 24/7 in 100+ languages, using your knowledge base, website content, and documents to answer common questions instantly. When issues are more complex, it hands the conversation off to your human agents with full context.
- Does LiveAgent offer a free trial?
Yes — LiveAgent comes with a 30-day free trial that requires no credit card, letting you test all features before committing to a paid plan.
- How much does LiveAgent cost?
LiveAgent pricing starts at $15 per agent/month (billed annually) with multiple tiers available including Small, Medium, Large, and Enterprise plans — each adding more advanced features like call center, social channel integration, SLA, and dedicated support.
- What communication channels are supported?
LiveAgent supports email, live chat, phone (via built-in call center), Facebook, X, Instagram, WhatsApp, Viber, Telegram contact forms, knowledge base, and more — all unified into one inbox so you never miss a conversation.
- Can I cancel or change my plan anytime?
Absolutely — you can upgrade, downgrade, or cancel your plan anytime with no contracts, no setup fees, and flexible billing options.
