"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
Looking for a Zopim alternative?
Discover why LiveAgent is the best Zopim alternative on the market.
Fed up with your help desk software?
Are you looking for a better live chat software for your business? LiveAgent is the ultimate customer service solution with coverage of all relevant channels, reliable ticket system and a fair price tag. Whether it's email, social media, call center, knowledge base or live chat, LiveAgent has got your back every day 24/7.
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Zopim vs LiveAgent at a glance
See a detailed comparison of Zopim vs LiveAgent features.
LiveAgent | Zopim | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
3 reasons why companies switch to LiveAgent
- Rich on features
Over 175+ features to make your work flow easier and more enjoyable.
- Affordable pricing
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
- Improved Satisfaction
LiveAgent increases customer satisfaction & improves conversion rates.
Powerful Zopim alternative
Get one powerful solution for your help desk with LiveAgent.
Besides a powerful live chat, LiveAgent offers you other great tools, over 175 features and more than 40 integrations to help you provide the best possible customer support. All of that for a price that will not ruin your budget.
Fastest live chat
Live chat is one of the most useful tools for customer support agents. It provides a quick connection with customers, straight from your website. Live chat is all about instant communication and therefore it needs to be as fast as possible.
LiveAgent is proud to have the fastest live chat widget on the market, with chat displayed speeds at 2.5 seconds.
Get every tool for a great price
A great customer support software doesn’t have to come with an expensive price tag. LiveAgent has three affordable paid plans that are packed with features, tools and integrations. Have a look at our plans and see for yourself.
Ready to switch?
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.
Testimonials
Get LiveAgent and join 7000 happy clients
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"I can recommend LiveAgent to anyone interested in making their customer service better and more effective. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value. "
"Simply put - LiveAgent beats everything out there at this, or even higher, price-points. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"We have been using LiveAgent since August and we are really satisfied with it. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"The support team always responded promptly with quick to implement solutions. "
Frequently asked questions
The leader in help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
